Sunset B P

Complaint: ***I am rejecting this response because:
The letter you received was the initial response from the insureds insurance company, however *** *** has since re opened the claim and is
Currently investigating the situationThey initially did absolutely no investigation They never interviewed parties, or looked at our damaged vehicleThey merely
Took their clients word over ours without doing a proper investigation The Washington state insurance commission was involved and based on that fact, the case
Was re openedWe met with the investigator yesterday and are currently waiting for their feedbackYou can contact *** *** to confirm thisThanks :)
Sincerely,*** ***

RE: Claim Number: *** Date of Loss: 7/15/Insured: Sunset Dear Ms***: Thank you for your cooperation as we concluded our investigation of this lossBased on this investigation, we have determined there is no legal liability on the part of our insured, Sunset In the absence of
any liability, we cannot make any offers of settlement to you for this lossThe statute of limitations in Washington for you to pursue additional claims for property damage expires three years from the date of lossPlease do not hesitate to contact me if you have any questions or concerns
Sincerely, Beth P*** Claims Specialist II
Ph: *** Fax: *** ***@libertymutual.com

[redacted] Please See Attached Documents [redacted]
 [redacted] handling the issues.  New claim #[redacted]
Contact person
[redacted]