Sunset Roofing, LLC

In October I hired them to put a front porch roof on a house on a road in upstate New York. I was told the task would take all day as it was a big job. It ended up taking a lot less time to do the job, and it was not the higher price I was told on the phone. Upon finding it was done, I asked why the roof was not connected to the ceiling of the porch roof. I was told it was cosmetic. I hired a company to get rid of squirrels. During their work, they discovered squirrels nesting between the roof they put on and the ceiling of the porch roof. I have pictures to support this. They also show nails going through just what they added. I would like them to fix this, as this is not satisfactory. I got in contact several times and have not received calls back. It has been months. The last time I called, I was told the person was out of town and would call me. They never called. If they had to remove slats from the porch ceiling roof, that would have been fine. Now there is a space in between where the roof and ceiling don't connect. I thought the job would take all day as I was told because of the size of the job. Not sure why it took half the time and half the cost. I want the job finished and corrected so the porch ceiling is attached to the roof. Time is of the essence, as the snow will be getting into the spaces. I'm not willing to pay anything more. I need this job to be complete! Thank you.