Sunset Sales Inc

Dear [redacted], Thank you for taking the time to provide us with feedback. We are always looking for opportunities to improve and increase our Guests’ satisfaction. We apologize for the confusion regarding the processing of Season Passes between the Raging Waters’ properties. Although stated at the...

time of purchase that the Sacramento Premium Passes must be processed in Sacramento, we will continue to look for ways to improve communication to our Guests. We will gladly refund the online purchase you made for our property in Sacramento. In the future, if you have any concerns regarding the Sacramento location please feel free to contact us directly. You will receive an email once the transaction is refunded. Please allow until the end of next week for the order to process. Once again, please feel free to contact me directly if you have any additional questions or concerns. Best Regards, [redacted] Guest Services Manager [redacted]

When older vehicles are purchased extended warranty contracts are offered and the decision to accept or decline is yours; had the contract been purchased the issue would have been covered.  Original service advisor presented everything that was known upon diagnosis of the issue.  Do...

to Konner being out of the office, Travis did meet with me for assistance and assistance options were offered, he reach out and left a message.  I understand that he connected with you and your husband and the assistance was accepted and this case is closed.  Thank you for your business we are always here for you.

My understanding is that the pre owned manager called and left a message in June informing that the issue be resolved and copy of billing be sent to him for reimbursement.  Sounds like that message did not get delivered.Tires are new to the original complaint but we are happy to assist clients...

with coverage.  Please contact me directly [redacted] 970 [redacted].