Sunshine Dental Group

I am rejecting this response because:
They didn't tell the whole truthAfter being being insulted I got upsetI do admit I did use profanityI generally don't speak that wayI'm not a person that speaks in foul languageI will if I get upset and be felt like I'm being mistreatedOne has to really push me to that point which they didThey generally don't listen to what you're saying which gives me the impression that they don't really careOne thing that bothers me the most is when I first came in with medical they treated me like I was a piece of trash, but later I came back again with adequate Insurance according to what one said there now I'm being treated differently after I lose that adequate insurance and I'm back on medical which this last encounter they treated me like I was a piece of garbage againMy bottom teeth are still rubbing slightly in the upper crowns one of the big problems that I have is I was telling them this but they didn't seem to understandI said that I'm receiving pain in my crowns but they keep using the fact that I need this by gard and I need to spend more money which I don't haveI think they're just working me to get my moneyafter doing the work on my teeth they wanted to charge me $for mouthwash and insisted that I really needed thatI'm under the impression there just after my money I don't have a lot of money I can't afford $for a bite guard that I generally don't need I attend a grit my teethI been like this for all my life I'm years old for the past 25-years I can remember I've always done thatI've had to come back on couple occasions about what they did with the crowns and they keep insisting they didn't do anything wrong, my bite is not the same as it was before they did the workSomething wrong and they're failing to accept the fact that they were wrong but they want me to keep coming in giving them my insurance doing all this stuffI really want my money backI do, I need to go somewhere else and pay somebody else to fix it because these guys here they don't listen, they don't and that's frustrating for meI don't know how many times I came in maybe a half a dozen times to me that's way too many The first time you have to do the work the second time come back and explain it fix it maybe even the third time it should be fixedIt's still not fixed, because my bottom teeth are still clinking on the inside of my upper teeth (crowns), and if I bite down in a certain way my teeth touch the crown one of my crowns I get a pain so something's not done right in the process, of the inside of the crown I'm not a dental person I don't know how to explain it all, but I know for a fact that I should not be receiving this pain I have a friend two friends that have two crowns in the front of their mouth and they say they don't never have any problemsit was the what they did at the dentist office It's either the dentist assistant pushed inward instead of outward this is what I've been telling themBut the office manager don't want to hear it she said we're all professionals here, and the people themself, something's wrong there and they're all in cahoots together it's a small office with about people of course they're all going to stick up for each other cuz no one's going to say anything wrong against one another, in fear they're going to lose their job or they're tight-knitThat's a small office they all work together they've all been there fa number of yearshow many people make complaints about it? I TS not know how many people know that they can make a complaint It's not know how many people think that doesn't matterI'm one that don't think it even mattersI don't think it because if it did people would take action and action would be taken place, things will get correctedI'm fed up with them I don't want nothing to do with this office If? I can get my money back from themI want my cash money that I spent on them I gave them the benefit of the doubtI've tried over and over but because this last time the way she insulted me told me that if I knew how to communicate betterI've talked to people before even ask do I make senseI been told I communicate articulate very wellI've always been told I communicate really good; Her words were if I knew how to articulate better they would understand meThat's an insult, that's basically telling me I'm an it, I'm stupid , and I don't know how to talk but it's funny when I talk to other people business people they understand exactly what I'm sayingSo it's either they don't know how to listen or they don't know how to care or it's just basically I'm a piece of trashI want my money backUnfortunately I spoke all this into my phone I'm unsatisfied with them Hopefully it came out the way that I wantedI apologize that my grammar is not correct once againI did not write this out on a computerI spoke it into the voice box, once again I really want my money back, because they didn't do it in the first place My teeth are not lined up the way they should beI used to work as a carpenter, and be able to bite on a splinter and pull it out of my fingerI can't get my teeth on it and pull it outI can't even do that no moreThis shows me my teeth are not lined up correctlyeven the assistant told me that my teeth are crookedThey didn't put them in right and they're deliberately saying they didn't do anything wrongif we were to go and investigate this through the x-rays in the beginning and another dentist couple other dentistthat I went to that would prove that they messed upbut they got so much money and I'm a poor guy, and I don't got much moneyI don't got no defense they get away with all this garbageI'm now speaking my frustration, my hurt and I'm saddened by thisbecause I am the type of person I am when I'm sad and I feel like I'm being mistreated, I get upset and right now I feel cheated, I feel mistreated, I feel like they totally disregarded me as any value, you know a human being .they say all this stuff if they only knew I told him that in the very beginning that I had a learning disability in any way you don't tell somebody if you knew how to articulate better we would understand youthat's flat-out wrong right thereThere's a way to be really nice and be really crude and rude, that's what they're doing and that's what they have donebasically this is what been doneI don't know how many times I came in maybe a half a dozen timesto me that's way too many the first time do the work the second time come back, explain it fix it maybe even the third time it should be fixedit still not fixed because my bottom teeth are still rubing on the inside of my upper teethWhen I bit down in a certain way and my teeth touch the crown one of my crowns I get a pain so something's not done correctly they didn't do something right in the process the inside of the crownI'm not a dental I don't know how to explain it all in terms of a dentist, but I know for a fact that I should not be receiving this pain I have a friend two friends that have two crowns in the front of their mouth and they say they don't never have any problemsit was the what they set the crowns at the dentist officeMaybe not the dentist himself, but the helper something is wrong there and they're all in cahoots together it's a small office with about people you know of course they're all going to stick up for each other cuz no one's going to meet anything wrong to one another because in fear they're going to lose their job or there so tight knit come on man that's a small office they all work together leave all been there for no man number of years how many people make complaints about it I don't know how many people know that they can make a complaint about it I don't know how many people think it doesn't matter I don't know I know I'm one that I don't think it even matter so I I don't think it does because if it did people would take action and actually would be taken place and things will get corrected I'm fed up with them I don't want nothing to do with this office no more if I can get my money back from them I want my cash money that I spent on them I gave them the benefit of the doubt I've tried over and over but because this last time the way she insulting me told me that if I knew how to communicate better that you know and I've talked to people before and then they I've always been told I communicate really good so her words were if I knew how to articulate better they would understand me if that's an insult that's basically telling me I'm an it and I'm stupid and I don't know how to talk but its funny when I talk to other people business people they understand exactly what I'm saying so its either they don't know how to listen or they don't know how to care or is just basically I'm a piece of trash because I have medical bottom line is is I want my money back unfortunately I spoke all this into this thing and because I'm unsatisfied with them hopefully it came out the way that I wanted to I apologize that my grammar is not correct once again I did not write this out on a computer tap it all out I spoke it into the voice box so but once again I really want my money back because they didn't do something right here my teeth are not lined up I used to be able to why I work with wood so I used to be able to buy a splinter out of out of my finger get my teeth on it and pull it out I can't even do that no more might my teeth or not lined up right even the assistant told me my teeth are cricket they didn't put them in right in there failing there the deliberately saying they didn't do nothing wrong if we were to go in investigate this through the the xrays in the beginning and another dentist couple other dennis is that I went to that would prove that but they messed up but they are because they got so much money and I'm a poor guy and ain't got no money and I don't got no defense they get away with all this garbage and and I'm now I'm speaking my frustration in my hurt I'm saddened by this and because I am the type of person I am when I'm sad didn't they feel like I'm being mistreated then I get upset and right now I feel cheated I feel mistreated I feel like they totally disregarded you know a human bean they say all this stuff if they only knew know I told him that in the very beginning that I had a learning disability and then anyways you don't tell somebody if you knew I had to articulate better we would understand you that's flat wrong right there and you know there's a way to be really nice and be really screwed and rude and that's what they're doing and that's what they've have done so basically them saying that all the with they're saying is not true man I can sit here and install you and and people can do that and in downgrade you feel little you in the most sweetest nicest way whatsoever but the I say everything that's what was said or how much said is nuts miss not what how it said it's what said and basically that this is frustrating cuz I have to do this on the phone so I can't go back and really read what I saidWhich frustrated is therefore more educated than I am so they know how to write and they know how to word things better than I do all I can do is tell you the facts and tell you the truth I can't use these fancy words are this fancy way of this professionalism and on that's what's kind of messed up that's word companies get the better of the author of the consumer because of their education and their lawyers and they know how to write stuff out and you get someone that don't have any of that or don't have a lot of money to pay anyone to do that they get cheated

First of all we would like to apologize if he at all felt discriminated againstWe here at Sunshine Dental treat everyone with the same respect regardless of there insurance status, whereas almost 45% of our patients are on the Denti-cal programWe have had an up and down relationship with him for
over a year nowBack in Nov,crowns were placed for him, prior to this and after it was explained to him that he needed to get an occusal bite guard due to his bite issueWe delivered crowns on 11/19/16, he returned on 11/23/where he received additional treatment and we did an adjustment on the crowns for himWe did not see him again until 3/18/On this day we did another adjustment for him, we again explained about the bite guard and understanding his financial situation we offered him a 30% discountWe are very confident in the work we do here at Sunshine Dental and the work that he receivedWe will gladly continue to make any additional adjustments he may need and our offer of a discount for the bite guard still standsOur only concern is that on several occasions he has become very verbally abusive to several staff membersLast year we had an incident where when simply asked a question about his mailing address he got very upset, yelled at us, slammed the door and threw a cup of coffee at the front of the buildingOn 3/18/we feel as though there seemed to be a communication breakdown between him and our office, he became very irate yelling at us, calling staff names and scaring several other patients in the officeHe became so aggressive that he was asked to leave several timesWe've tried several times to be very understanding and we have never insulted his intelligence, as for any learning disability we have never been made aware of thisAgain we will gladly see him in regards to any emergency needs and our offer still stands for the 30% off for the occusal bite guard but given our confidence in the work that he received this is what we feel comfortable with offering