Sunshine Garden Service & Landscaping Inc

On July 22, 2015, we replaced what the consumer claimed to be an "unsightly" tree with an apple treeWe also replaced the dead shrub with a lilacBoth were healthy and the client was there to see the work done
Jo

To *** ***Please set up an appointment with ** our landscape designer, plant expert so she can meet with you to discuss your concern Lawns need lime fertilizer and water on a timely basis and they do very well...But it looks as if your Canada Red and two Deutzia shrubs did not survive
Hopefully the plants are still there so our expert can verify your complaint All our plants are certified healthy when they are planted Lets meet at your home where the landscaping was done Late morning appointments are best. **Landscape Design

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Please close out the above issue as satisfied with business response- you’d closed it out before I responded. Thanks.
Sincerely, [redacted]

Complaint: [redacted]I am rejecting this response because: Jo with Sunshine Landscaping and I spoke about 2 weeks ago but she said that she would need to address me when they were less busy with other customers in mid-July. I plan to follow up. She said there may be a drainage issue under the tree. Within 4 feet of the tree on either side, there are healthy shrubs, and 1 completely dead deutzia they planted which I also asked her to address in addition to the Canada Red. She said it was alive but not leafing. Regardless, it's an eye sore and has limped along and doesn't serve it intended purpose right now. Thanks.Sincerely,[redacted]