Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me From: [redacted] Sent: Saturday, November 28, 4:PM To: drteam Subject: ID [redacted] /NCBR Final Settlement November 28, Thank you for you timely response Just as you stated on October 26, By November 16, Nationwide Coin & Bullion Reserve, Incprovided a full refund for the coins listed on the invoice numbers referenced above [redacted]
Better B**iness Bureau: I have reviewed the response made by the b**iness in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me From: [redacted] Sent: Sunday, July 26, 11:AMTo: drteamSubject: Re: You have a New Message from Revdex.com Regarding Complaint # [redacted] I have received a refund from the merchatook lomger than expected
If any c**tomer has an issue please call NCBR sales manager, [redacted] *** In this case, as well as all other cases of c**tomer requests for a refund, we stand behind our coin(s) and will issue a refund to a c**tomer when the c**tomer has returned the coin(s) purchasedNCBR has received the returned coin and issued a refund for said coin purchased, the refund confirmation # [redacted] Since NCBR never had a full knowledged opportunity to issue a refund this complaint should be dismissedIt should also be noted that sales representatives do **e their “real names” and all c**tomers who return their coin purchases receive their full refund
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint [redacted] Sent: Thursday, September 22, 2:AM [redacted] Subject: RE: [redacted] cancellation and full refund/ Revdex.com complaint ID [redacted] This is to confirm that we have received the $refund listed belowThis is a good start, but I am by no means completely satisfied, as the overall problem still exists Nationwide Coin and Bullion Reserve employs “account executives” such as “Larry [redacted] ” who use persistent, high-pressure, badgering techniques designed to squeeze as much money as possible out of innocent, gullible elderly people like my 89-yr-old mom, LylaThis is unconscionableI am stunned that people like this are allowed to continue to do “business.” I would like Don [redacted] to offer to allow us to return for full refunds the other $worth of coins that [redacted] was persuaded to buy over the past few monthsThese coins have never been taken out of their protective plastic cases and are in perfect conditionPlease see invoice NCBR-dated 4/8/($2990.00) and invoice NCBR-dated 7/9/($2995.00)Please tell me how to proceed with the return and refund Don [redacted] states that [redacted] has been placed on the DO NOT CALL listAgain, this is a good start, but I want to hear him state that “Larry [redacted] ” specifically will never call, harass, intimidate, or in any other way stalk [redacted] (or anyone else) ever again Regards,
Customer ordered his sale coinsCustomers are informed at time of sale it will 10-business days for the order to arriveCustomer was given a [redacted] tracking # [redacted] See my email to customer to which I requested a reply and did not receive[redacted] made an attempt to deliver on March but customer was not homeCustomer did pick up his coins on March 9, at the [redacted] locationI emailed customer again to acknowledge receipt of his coins but have no reply.Nationwide Coins fulfilled customer order in a timely manner and delivered within tine frame.Nationwide is pleased customer can be a proud gold coin ownerAll items were met and this matter should be dismissed
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me From: [redacted] Sent: Saturday, November 28, 4:PM To: drteam Subject: ID [redacted] /NCBR Final Settlement November 28, Thank you for you timely response Just as you stated on October 26, By November 16, Nationwide Coin & Bullion Reserve, Incprovided a full refund for the coins listed on the invoice numbers referenced above [redacted]
Better B**iness Bureau: I have reviewed the response made by the b**iness in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me From: [redacted] Sent: Sunday, July 26, 11:AMTo: drteamSubject: Re: You have a New Message from Revdex.com Regarding Complaint # [redacted] I have received a refund from the merchatook lomger than expected
If any c**tomer has an issue please call NCBR sales manager, [redacted] *** In this case, as well as all other cases of c**tomer requests for a refund, we stand behind our coin(s) and will issue a refund to a c**tomer when the c**tomer has returned the coin(s) purchasedNCBR has received the returned coin and issued a refund for said coin purchased, the refund confirmation # [redacted] Since NCBR never had a full knowledged opportunity to issue a refund this complaint should be dismissedIt should also be noted that sales representatives do **e their “real names” and all c**tomers who return their coin purchases receive their full refund
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint [redacted] Sent: Thursday, September 22, 2:AM [redacted] Subject: RE: [redacted] cancellation and full refund/ Revdex.com complaint ID [redacted] This is to confirm that we have received the $refund listed belowThis is a good start, but I am by no means completely satisfied, as the overall problem still exists Nationwide Coin and Bullion Reserve employs “account executives” such as “Larry [redacted] ” who use persistent, high-pressure, badgering techniques designed to squeeze as much money as possible out of innocent, gullible elderly people like my 89-yr-old mom, LylaThis is unconscionableI am stunned that people like this are allowed to continue to do “business.” I would like Don [redacted] to offer to allow us to return for full refunds the other $worth of coins that [redacted] was persuaded to buy over the past few monthsThese coins have never been taken out of their protective plastic cases and are in perfect conditionPlease see invoice NCBR-dated 4/8/($2990.00) and invoice NCBR-dated 7/9/($2995.00)Please tell me how to proceed with the return and refund Don [redacted] states that [redacted] has been placed on the DO NOT CALL listAgain, this is a good start, but I want to hear him state that “Larry [redacted] ” specifically will never call, harass, intimidate, or in any other way stalk [redacted] (or anyone else) ever again Regards,
Customer ordered his sale coinsCustomers are informed at time of sale it will 10-business days for the order to arriveCustomer was given a [redacted] tracking # [redacted] See my email to customer to which I requested a reply and did not receive[redacted] made an attempt to deliver on March but customer was not homeCustomer did pick up his coins on March 9, at the [redacted] locationI emailed customer again to acknowledge receipt of his coins but have no reply.Nationwide Coins fulfilled customer order in a timely manner and delivered within tine frame.Nationwide is pleased customer can be a proud gold coin ownerAll items were met and this matter should be dismissed