Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved becaue: [The conversation mentioned about point of contacted is correct but everything else is not accurateMr S [redacted] told us about the system when we met him in Barabados airportHe stating he going on to SVG to promote the system to other customers; we did express interested in having more information about what he had for salesHe told us how he convinced his company to do business in the Caribbean and he brought MsT [redacted] to our home , and introduced her to us as his driverSometime later we get to understand she was the locale contact Howeverhe stated by we decided to invest in the solar turbine generator it will him convince his bossTherefore have made arrangement to invest in this system with the understanding (which my invoice will reflex) We will deposit 50% ($5000.00) after installation the balance of $will be paid in fullHe told us to make the payment through PayPal however I could remember our paypal passwordSo out of good faith I send my [redacted] Card information thru MrIvan S*On June [redacted] my cc was charged $by SunSurfs Solar USA and on the [redacted] June a charge of $was charged again by SunsurfsI called SunSurfs Solar USA number only to get a answering machine which I left several messages without any reply then I proceed to called Ivan S [redacted] only to find out that he charged my cc without any prior authorization from us stating he charged card because his company was offering a rebate and he wanted us to take advantage of the offerOn December [redacted] I made to call again to SunSurfs Solar USA without any live person on the other end again We contacted S [redacted] only to be told he was in Grenada and he will be in the STVincent & the Grenadines (SVG) over the weekendOn the January **, I got a text from Ivan S [redacted] stating he came in last night which means he was in SVG and he will see us in a day or twoAfter waiting for more that two weeks and no call, no show , we called MsT***, only to be told that [redacted] was in Jamaica We no longer wish to do any further with SunSurfs SolarUSA business we just want our Money refund to us In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved becaue: [The conversation mentioned about point of contacted is correct but everything else is not accurateMr S [redacted] told us about the system when we met him in Barabados airportHe stating he going on to SVG to promote the system to other customers; we did express interested in having more information about what he had for salesHe told us how he convinced his company to do business in the Caribbean and he brought MsT [redacted] to our home , and introduced her to us as his driverSometime later we get to understand she was the locale contact Howeverhe stated by we decided to invest in the solar turbine generator it will him convince his bossTherefore have made arrangement to invest in this system with the understanding (which my invoice will reflex) We will deposit 50% ($5000.00) after installation the balance of $will be paid in fullHe told us to make the payment through PayPal however I could remember our paypal passwordSo out of good faith I send my [redacted] Card information thru MrIvan S
*On June [redacted] my cc was charged $by SunSurfs Solar USA and on the [redacted] June a charge of $was charged again by SunsurfsI called SunSurfs Solar USA number only to get a answering machine which I left several messages without any reply then I proceed to called Ivan S [redacted] only to find out that he charged my cc without any prior authorization from us stating he charged card because his company was offering a rebate and he wanted us to take advantage of the offerOn December [redacted] I made to call again to SunSurfs Solar USA without any live person on the other end again We contacted S [redacted] only to be told he was in Grenada and he will be in the STVincent & the Grenadines (SVG) over the weekendOn the January **, I got a text from Ivan S [redacted] stating he came in last night which means he was in SVG and he will see us in a day or twoAfter waiting for more that two weeks and no call, no show , we called MsT***, only to be told that [redacted] was in Jamaica We no longer wish to do any further with SunSurfs SolarUSA business we just want our Money refund to us In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]