Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Please let me know how the difference in the price totaling $will be resolved / refunded? Regards, [redacted] ***
Super - State CollegeDecember 23, 2016Dear Guest,Please accept my sincere apology that your experience was anything less than satisfyingIt is our desire for every guest to have an enjoyable stayIn the event when an unfortunate circumstance occurs where we are not able to and need to relocate a guest, we want that guest to be satisfied with their stay in our community.With that in mind and in this case, I would be pleased to compensate for the difference in cost as a token of our sincere apologies for any inconvenience encounteredPlease be assured that immediate steps were taken to investigate and correct the situation you describe and to arrest any concerns for our guests with a certified professional organization.My deepest apologies.Tolly S*** General Manager
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Please let me know how the difference in the price totaling $164.04 will be resolved / refunded?
Regards,
[redacted]
compensation of price difference from Super 8 $398 for total stay and forced to move hotels due to attached video of bed bug infestation. New hotel we moved to was sister company Quality Inn and we paid $562.04. I think it is fair to compensate the price difference of $164.04 that we incurred due to...
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Please let me know how the difference in the price totaling $will be resolved / refunded? Regards, [redacted] ***
Super - State CollegeDecember 23, 2016Dear Guest,Please accept my sincere apology that your experience was anything less than satisfyingIt is our desire for every guest to have an enjoyable stayIn the event when an unfortunate circumstance occurs where we are not able to and need to relocate a guest, we want that guest to be satisfied with their stay in our community.With that in mind and in this case, I would be pleased to compensate for the difference in cost as a token of our sincere apologies for any inconvenience encounteredPlease be assured that immediate steps were taken to investigate and correct the situation you describe and to arrest any concerns for our guests with a certified professional organization.My deepest apologies.Tolly S*** General Manager
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Please let me know how the difference in the price totaling $164.04 will be resolved / refunded?
Regards,
[redacted]
compensation of price difference from Super 8 $398 for total stay and forced to move hotels due to attached video of bed bug infestation. New hotel we moved to was sister company Quality Inn and we paid $562.04. I think it is fair to compensate the price difference of $164.04 that we incurred due to...
the lack of cleanliness at Super 8