Mike from the business contacted Revdex.com regarding this caseThe customer booked the needed rooms online through a third partyNo response for handicap rooms were made online or sent to the business through the booking siteThey were able to give one room on the first floor and the other had to be on another floorThe customers took the rooms for the night but checked out and wanted a refundThis booking was non refundable and no refund will be processed for this stay per the policy of the business's termsThis hotel is part of the [redacted] group and has routine inspections of the facility and the front desk can be contacted to discuss any additional concerns with a consumer's stay at anytime
Mike from the business contacted Revdex.com regarding this caseThe customer booked the needed rooms online through a third partyNo response for handicap rooms were made online or sent to the business through the booking siteThey were able to give one room on the first floor and the other had to be on another floorThe customers took the rooms for the night but checked out and wanted a refundThis booking was non refundable and no refund will be processed for this stay per the policy of the business's termsThis hotel is part of the [redacted] group and has routine inspections of the facility and the front desk can be contacted to discuss any additional concerns with a consumer's stay at anytime