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Super Hotel & Suites

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Super Hotel & Suites Reviews (6)

We have refunded [redacted] $it will take to days to go back on the credit card ending

We never look up reservation with the last digits of a credit card our system does not work that way I am willing to give a free night stay on your next visitexcept holiday weekends and special events

This reservation was on the weekend when Biloxi was hosting scraping the coast everyone that came to Biloxi are aware of loud trucks and lots of young people that are drinking and being loud upon guest complain she was offered another room but she declined the head housekeeper went to that room and found nothing wrong, as the reservation was a third party the reservation was no cancellation and no refund in spite we gave her refund for one night

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

The credit of $has been refunded nowThank you for your assistance! Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

Complaint: [redacted] I am rejecting this response because: I had rooms with [redacted] and [redacted] and when I called to cancel the rooms they asked me about the last digits of my card and said that it was taken care of They didn't charge for [redacted] but did for [redacted] Since they asked about the four last digits they made me think that both of the rooms would be cancelledIf they could at least give me credit towards a future visit Anywhere I would take itIt's better than just loosing my money.Regards, [redacted] ***

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