Super Lube N Tune

Complaint: [redacted] I am rejecting this response because: Regards, [redacted] Super Lube N Tune responded and denied additional damage too my carLike I said in my complaint, my car went back twice for them to fix something that wasn't brokenMy car went in for a check up for one problem and I got my car back with an additional problemThey know my car went back a few times so they can correct the problem and they didn't Thank you' [redacted]

Complaint: [redacted] I am rejecting this response because: Regards, [redacted] Super Lube N Tune was responsible for the additional damage and very unprofessional of them not owning up to that issueLike I said "in my complaint" they knew about why my car went back a few times and since nothing was resolved I took my car to be check out at another place and told them want happened and what was working and what was notThey fixed the problem, that Super Lube N Tune knew about and was supposed to fix and didn'tAll I wanted from Super Lube N Tune was for them to put my car back in the condition my car was in before they checked my car and they didn'tIt's fixed but not by Super Lube N TuneThey should be responsible for their mishapsSorry to say I won't go back or recommend Super Lube N TuneI really thought they were going to resolve the issue and unfortunately they did not Regards, [redacted]

Our business's second response:

Please use the attachment for our business's response to this complaint regarding our customer, [redacted]. Thank you.

Complaint: [redacted]
I am rejecting this response because:
Regards,
[redacted]
Super Lube N Tune was responsible for the additional damage and very unprofessional of them not owning up to that issue. Like I said "in my complaint" they knew about why my car went back a few times and since nothing was resolved I took my car to be check out at another place and told them want happened and what was working and what was not. They fixed the problem, that Super Lube N Tune knew about and was supposed to fix and didn't. All I wanted from Super Lube N Tune was for them to put my car back in the condition my car was in before they checked my car and they didn't. It's fixed but not by Super Lube N Tune. They should be responsible for their mishaps. Sorry to say I won't go back or recommend Super Lube N Tune. I really thought they were going to resolve the issue and unfortunately they did not.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:
Regards,
[redacted]
Super Lube N Tune responded and...

denied additional damage too my car. Like I said in my complaint, my car went back twice for them to fix something that wasn't broken. My car went in for a check up for one problem and I got my car back with an additional problem. They know my car went back a few times so they can correct the problem and they didn't.
Thank you'
[redacted]