I am rejecting this response because: The dealership clearly knows that the male who bought the car is my husband, and if the purchase date I provided was wrong was because I provided the date as it appears on the documents I have which they provided to meMy mom never spoke with them about my car, my mom went in because the dealership Sold my sister a car With multiple problems which the dealership never displayed until they receive the records from Toyota stating that they needed to take in the car so that they can diagnose it and see if the recall a plate to the car and when they did that they saw that The car had more P problems which is why my mother and sister went back to the dealership to try to figure out why these problems with the car were never mentioned at the time of purchase They did the same thing to my sister trying to reschedule and make up excuses of why they could not take a look at her car Which is what I feel like they are trying to do to me they told me to call back and when I did they told me to call back the following week so they just keep postponing it and the problem is never going to get resolved it just keeps being ignored I was frustrated to hear that my problem kept being postponed and ignored but at no time did I ever raise my voice to the person who picked up the phone The male who answered the phone was the one who was being rude to me and saying that they are making me a favor by looking at it because it’s not their responsibility when I feel it is because they are the ones who sold me the car and in the advertisement it was never mentioned that the car had issues in fact one of the features mention in the ad was that it has a backup camera and at no time did it say that it leaks oilWhy would I want to purchase a car with those problems I never asked for the problems to be fixed for free but it’s the fair thing to do since I honestly trust for the business and thought that they would sell me a reliable working car with all its working features as it was advertised
the customer call and spooked to on of the sales person regarding her issue, she move out of the state and she lost her title (she was trying to apply for a duplicate title with DMV) but she didn't had any luckshe call and ask is we could help her with that, we agree to help her out, and we had to verified that she did pay off the vehicle and that she was the legal owner, also we had to call a notary and fill out a form and we mail it to the customer it took over a week for the whole processI understand that she wanted every thing over night but it does not work like thatis not the simple
I am rejecting this response because:On June I sent Super Shopper a email ( I sent copies of this and all emails last week ) telling them that I was going to sue them over the contract fraud and the illegal condition in which they sold me the [redacted] truck also in the same email I made mention of the shut up money they gave me about the Jeep condition at the time of sale ( shut up money referred to the payment coupons) and I went on to say to avoid going to court and being sued if they, the car lot would give me the title to the Jeep Wrangler and a receipt saying I owed them nothing and $1,I would settle out of court and drop the whole thing In there June responce ( the only one to date ) they make no mention of the " late payments " in fact to this date I have received nothing from them no emails , no statement in the mail , no phone calls nothing never any mention from Super Shopper about the so called late payments untill they wrongfully and I believe illegally repossessed the Jeep .As far as the hit and run again I say the Highway Patrol notice of stored vehicle ( Super Shopper attached a copy on there 2nd responce ) under the catagory titled wreck the officer marked no , there is no mention of a hit and run , no one has ever been charged with a hit and run I have agreed to a possible sell of the Jeep when it is paid for and I have legal title .In Super Shoppers last responce they still have not given any kind of excuse for the laws they have broken that has brought this all on .#- The Jeep payment of $was not due until 7/28/about days after they repossessed the Jeep .#- They did not notify the local law enforcement of the repossession within hour as the law requires - violation of this law is criminal#- within hours of a repo they must send out a notice of seizure with a itemized inventory of all personal effect - to date after multiple requests they still have not made any attempt to allow us our belongings#- Under vehicle code they must give at least a day notice of intent to sale - as I have now mention several times they only gave me days #- On the notice intent to dispose of a vehicle ( the only notice we have received ) why are the payment amounts wrong and why are the late fee amounts wrong.#- AB was signed by the Govenor and states in part that the dealer in this case must provide a day mile warranty yet just after I purchased the Jeep I took it back to them and showed them the problems such as the disconected smog parts , the missing lug nuts and the broken seat belt and was told by both [redacted] and [redacted] that since they gave me such a good deal they would not fix anything even though the California state law says they had no choice #- Depending on how you interpret the law , Occupational Licensing says beginning January the dealer could not physically repo the Jeep they would have to use a liecensed repossession agency , violating this law carries a fine of $5,The law is the law these are not just my beliefs I have a couple times now laid out a laundry list of laws the dealer has willfully broken and as of yet they have not even tried to answer for them all they do is make unsubstantiated claims that I sold the jeep and it was involved in a hit and run and I was payments behind yet they offer nothing as proof , I sent over emails , several phone messages, a couple face book messages and text messages and in all made mention of the payment coupons and to date they have offered no rebutaul at all they just claim I was behind now that it suites there need I have receieved via friends that now times the Jeep has been seen driving in town , I have sent demands for the information on the sale of the Jeep and that to has gone ignored I have made every effort possible to settle this and to come to peaceful resolve that would work for everyone and that to has gone ignored Revdex.com please somehow make them answer for the laws that have been broken here between the deals the Jeep and the [redacted] I am out about $18,and I cant afford to sit back and do nothing
Customers downpayment check bounce and we try to reach her regarding the down payment but never had any luck regarding the windshield of the wish list to be replaced will take care of it but you need to come up with the down payment Customer bought a car around to months ago I think it would be nice if she would've told us right away
I am rejecting this response because:We recieved on 7/12/a certified letter from Super Shopper claiming they have repossessed the vehicle in question claiming $in repossession fees and $in transportation the notice that was sent certified mail was dated 7/08/and post marked 7/08/saying the vehicle would be sold in a private sale on 7/22/giving days notice not the days the law requires , Super Shopper even though we asked repeatedly never would give us a list of the itemized personal belongings as the law requires In his responce to the Revdex.com he says we never tried to contact him , we have proof this is a utter lie Its odd that this all started with a email we sent on 6/26/saying we were going to sue them for the contract fraud and unsafe and illegal condition the GMC we purchased ( a total sepperate deal ) and then all of a sudden we get this repossession letter days later and since the repo notice we have sent emails to the car lot owner [redacted] on 7/12/twice and then again on 7/13/we also sent manager [redacted] a email on 7/13/On 7/14/we again sent [redacted] the owner more emails and on 7/15/again to manager [redacted] On 7/16/and 7/23/we again sent emails to the owner [redacted] , never has anyone ever responded We called the car lot times on 7/12/to be told each time the person we need to speak with is not there and called the car lot more times on 7/13/to be told once that again the person we need is not there and the second call we were hung up on by a very rude manger [redacted] We my husband [redacted] and I physically went to the car lot on 7/13/at around 11:am to be told no one from management was there even though we could see [redacted] ,we went back in person again on the 14th at about 1:pm to be told again no one was there We sent the manager [redacted] two texts on his cell phone and sent the owner [redacted] messages through Facebook on 7/12/and 7/15/we also made several comments on there web page asking them to contact us , and after all these attemps they to this date have not once tried to contact us .Super Shoppers story is seems different they tell the Revdex.com it was impounded tell us it was repossessed As far as the claims about missing lug nuts we made several trys at getting them to fix what needed to be fixed ans only after making a very negative comment on there web site do they reach out to us and partner [redacted] as a way to make us shut up gave us a coupons for free payments and I went back on the web site and thanked them , we were able to get a copy of it from there site before they took it down So when you account for the free payments we were not even behind on payments when the vehicle was either impounded or repossessed , whatever there story is I can prove everything I have said here I have all the unanswered emails and the messages through facebook I have the repo notice that makes no mention of a hit and run I also have the legal sales contract number dated 3/28/when we purchased the GMC truck that started this whole mess the contract clearly says deferred down payment $and cash down payment $, when we only gave $cash down we also have a signed receipt showing I was to do some interior work for them for $to be used as a deferred down payment even though the contract says $.Again I can prove all of this , now I cant prove that there was indeed $in cash in the Jeep but I can prove I sold motorcycles and I can prove I dont have the money either , Super Shopper refused to give any inventory list at the time of the repo and now claim no cash was there , how can they prove it wasnt
I am rejecting this response because: The dealership clearly knows that the male who bought the car is my husband, and if the purchase date I provided was wrong was because I provided the date as it appears on the documents I have which they provided to meMy mom never spoke with them about my car, my mom went in because the dealership Sold my sister a car With multiple problems which the dealership never displayed until they receive the records from Toyota stating that they needed to take in the car so that they can diagnose it and see if the recall a plate to the car and when they did that they saw that The car had more P problems which is why my mother and sister went back to the dealership to try to figure out why these problems with the car were never mentioned at the time of purchase They did the same thing to my sister trying to reschedule and make up excuses of why they could not take a look at her car Which is what I feel like they are trying to do to me they told me to call back and when I did they told me to call back the following week so they just keep postponing it and the problem is never going to get resolved it just keeps being ignored I was frustrated to hear that my problem kept being postponed and ignored but at no time did I ever raise my voice to the person who picked up the phone The male who answered the phone was the one who was being rude to me and saying that they are making me a favor by looking at it because it’s not their responsibility when I feel it is because they are the ones who sold me the car and in the advertisement it was never mentioned that the car had issues in fact one of the features mention in the ad was that it has a backup camera and at no time did it say that it leaks oilWhy would I want to purchase a car with those problems I never asked for the problems to be fixed for free but it’s the fair thing to do since I honestly trust for the business and thought that they would sell me a reliable working car with all its working features as it was advertised
the customer call and spooked to on of the sales person regarding her issue, she move out of the state and she lost her title (she was trying to apply for a duplicate title with DMV) but she didn't had any luckshe call and ask is we could help her with that, we agree to help her out, and we had to verified that she did pay off the vehicle and that she was the legal owner, also we had to call a notary and fill out a form and we mail it to the customer it took over a week for the whole processI understand that she wanted every thing over night but it does not work like thatis not the simple
I am rejecting this response because:On June I sent Super Shopper a email ( I sent copies of this and all emails last week ) telling them that I was going to sue them over the contract fraud and the illegal condition in which they sold me the [redacted] truck also in the same email I made mention of the shut up money they gave me about the Jeep condition at the time of sale ( shut up money referred to the payment coupons) and I went on to say to avoid going to court and being sued if they, the car lot would give me the title to the Jeep Wrangler and a receipt saying I owed them nothing and $1,I would settle out of court and drop the whole thing In there June responce ( the only one to date ) they make no mention of the " late payments " in fact to this date I have received nothing from them no emails , no statement in the mail , no phone calls nothing never any mention from Super Shopper about the so called late payments untill they wrongfully and I believe illegally repossessed the Jeep .As far as the hit and run again I say the Highway Patrol notice of stored vehicle ( Super Shopper attached a copy on there 2nd responce ) under the catagory titled wreck the officer marked no , there is no mention of a hit and run , no one has ever been charged with a hit and run I have agreed to a possible sell of the Jeep when it is paid for and I have legal title .In Super Shoppers last responce they still have not given any kind of excuse for the laws they have broken that has brought this all on .#- The Jeep payment of $was not due until 7/28/about days after they repossessed the Jeep .#- They did not notify the local law enforcement of the repossession within hour as the law requires - violation of this law is criminal#- within hours of a repo they must send out a notice of seizure with a itemized inventory of all personal effect - to date after multiple requests they still have not made any attempt to allow us our belongings#- Under vehicle code they must give at least a day notice of intent to sale - as I have now mention several times they only gave me days #- On the notice intent to dispose of a vehicle ( the only notice we have received ) why are the payment amounts wrong and why are the late fee amounts wrong.#- AB was signed by the Govenor and states in part that the dealer in this case must provide a day mile warranty yet just after I purchased the Jeep I took it back to them and showed them the problems such as the disconected smog parts , the missing lug nuts and the broken seat belt and was told by both [redacted] and [redacted] that since they gave me such a good deal they would not fix anything even though the California state law says they had no choice #- Depending on how you interpret the law , Occupational Licensing says beginning January the dealer could not physically repo the Jeep they would have to use a liecensed repossession agency , violating this law carries a fine of $5,The law is the law these are not just my beliefs I have a couple times now laid out a laundry list of laws the dealer has willfully broken and as of yet they have not even tried to answer for them all they do is make unsubstantiated claims that I sold the jeep and it was involved in a hit and run and I was payments behind yet they offer nothing as proof , I sent over emails , several phone messages, a couple face book messages and text messages and in all made mention of the payment coupons and to date they have offered no rebutaul at all they just claim I was behind now that it suites there need I have receieved via friends that now times the Jeep has been seen driving in town , I have sent demands for the information on the sale of the Jeep and that to has gone ignored I have made every effort possible to settle this and to come to peaceful resolve that would work for everyone and that to has gone ignored Revdex.com please somehow make them answer for the laws that have been broken here between the deals the Jeep and the [redacted] I am out about $18,and I cant afford to sit back and do nothing
Customers downpayment check bounce and we try to reach her regarding the down payment but never had any luck regarding the windshield of the wish list to be replaced will take care of it but you need to come up with the down payment Customer bought a car around to months ago I think it would be nice if she would've told us right away
I am rejecting this response because:We recieved on 7/12/a certified letter from Super Shopper claiming they have repossessed the vehicle in question claiming $in repossession fees and $in transportation the notice that was sent certified mail was dated 7/08/and post marked 7/08/saying the vehicle would be sold in a private sale on 7/22/giving days notice not the days the law requires , Super Shopper even though we asked repeatedly never would give us a list of the itemized personal belongings as the law requires In his responce to the Revdex.com he says we never tried to contact him , we have proof this is a utter lie Its odd that this all started with a email we sent on 6/26/saying we were going to sue them for the contract fraud and unsafe and illegal condition the GMC we purchased ( a total sepperate deal ) and then all of a sudden we get this repossession letter days later and since the repo notice we have sent emails to the car lot owner [redacted] on 7/12/twice and then again on 7/13/we also sent manager [redacted] a email on 7/13/On 7/14/we again sent [redacted] the owner more emails and on 7/15/again to manager [redacted] On 7/16/and 7/23/we again sent emails to the owner [redacted] , never has anyone ever responded We called the car lot times on 7/12/to be told each time the person we need to speak with is not there and called the car lot more times on 7/13/to be told once that again the person we need is not there and the second call we were hung up on by a very rude manger [redacted] We my husband [redacted] and I physically went to the car lot on 7/13/at around 11:am to be told no one from management was there even though we could see [redacted] ,we went back in person again on the 14th at about 1:pm to be told again no one was there We sent the manager [redacted] two texts on his cell phone and sent the owner [redacted] messages through Facebook on 7/12/and 7/15/we also made several comments on there web page asking them to contact us , and after all these attemps they to this date have not once tried to contact us .Super Shoppers story is seems different they tell the Revdex.com it was impounded tell us it was repossessed As far as the claims about missing lug nuts we made several trys at getting them to fix what needed to be fixed ans only after making a very negative comment on there web site do they reach out to us and partner [redacted] as a way to make us shut up gave us a coupons for free payments and I went back on the web site and thanked them , we were able to get a copy of it from there site before they took it down So when you account for the free payments we were not even behind on payments when the vehicle was either impounded or repossessed , whatever there story is I can prove everything I have said here I have all the unanswered emails and the messages through facebook I have the repo notice that makes no mention of a hit and run I also have the legal sales contract number dated 3/28/when we purchased the GMC truck that started this whole mess the contract clearly says deferred down payment $and cash down payment $, when we only gave $cash down we also have a signed receipt showing I was to do some interior work for them for $to be used as a deferred down payment even though the contract says $.Again I can prove all of this , now I cant prove that there was indeed $in cash in the Jeep but I can prove I sold motorcycles and I can prove I dont have the money either , Super Shopper refused to give any inventory list at the time of the repo and now claim no cash was there , how can they prove it wasnt