Super Store Video News

From: [redacted] Sent: Tuesday, February 28, 9:AMTo: [redacted] Subject: Dispute resolvedHi, On 2/I filed a dispute against Universal Radio Inc in Renyoldsburg OhioI have been able to resolve the dispute and would like this issue closed.______________________________Steve HoskinsonRed Alder DriveCanal Winchester Ohio 43110740-334-

Thank you for sending the August 9th letter regarding Mr [redacted] 's complaint in reference tothe purchase of a used lcom IC-Rradio on 07/08/16.He did notify us by phone that there was an issue with the radioOur store manager [redacted] suggested a couple of possible solutions, but it became apparent the radio had a serious problem.A return authorization was given to Mr [redacted] on 07/21/for a full refundWe asked that he return the radio promptly so we could provide the refund.Mr [redacted] called again on 07/25/and he was told again to return the radio for a refund.We again would suggest Mr [redacted] return this radio to us in a timely manner so we may refund his purchase.Thank you.Best Regards, Fred O [redacted] Universal Radio Inc

Thank you for sending the August 9th letter regarding Mr. [redacted]'s complaint in reference tothe purchase of a used lcom IC-R70 radio on 07/08/16.He did notify us by phone that there was an issue with the radio. Our store manager [redacted] suggested a couple of possible solutions, but it became...

apparent the radio had a serious problem.A return authorization was given to Mr. [redacted] on 07/21/16 for a full refund. We asked that he return the radio promptly so we could provide the refund.Mr. [redacted] called again on 07/25/16 and he was told again to return the radio for a refund.We again would suggest Mr. [redacted] return this radio to us in a timely manner so we may refund his purchase.Thank you.Best Regards, Fred O[redacted]Universal Radio Inc.

From: [redacted] Sent: Tuesday, February 28, 2017 9:17 AMTo: [redacted]Subject: Dispute resolvedHi,  On 2/24 I filed a dispute against Universal Radio Inc in Renyoldsburg Ohio. I have been able to resolve the dispute and would...

like this issue closed.______________________________Steve Hoskinson4762 Red Alder DriveCanal Winchester Ohio 43110740-334-4631

I am sorry that Mr. [redacted] is having a problem with these two products.Our testing found the power supply to be operating to specifications.  However, if these two items are not meeting Mr. [redacted]n's needs he should contact Fred or Eric at Universal Radio for a full refund.(We did not...

receive the referenced email).Sincerely,Fred O., President, Universal Radio Inc.