Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me My complaint has been resolvedI received a call from the Super Supplements manager the next day and she informed me to come to the store to get my money credited back to my VISAWhich they did, but what a hank Sincerely, [redacted]
[redacted] Please See Attached Documents [redacted] Re: Revdex.com Compliant No [redacted] Dear Ms [redacted] :I am Assistant General Counsel for Vitamin Shoppe, Inc., the ultimate parent of Super Supplements IncI write to respond to the above-referenced complaint.According to the Revdex.com Complaint, the Complainant purchased Tommie Copper compression leggings on August at a Super Supplements storeThe leggings were ill fitting and she attempted to return them for a refund the following dayThe clerk told her that a refund was not available because the Complainant had taken the leggings out of the store; however, the clerk offered to provide a store credit.Upon receiving the Revdex.com Complaint, I asked the District Manager to contact the Complainant to attempt to resolve the disputeThe District Manager spoke with the Complainant on September and learned that the Store Manager had already spoken with the Complainant and resolved the disputeThe Complainant told the District Manager that she was satisfiedAccordingly, we consider this matter closed.Please do not hesitate to contact me if you have any questions or wish to further discuss this matter.Sincerely,Carlos [redacted] L***
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me My complaint has been resolvedI received a call from the Super Supplements manager the next day and she informed me to come to the store to get my money credited back to my VISAWhich they did, but what a hank Sincerely, [redacted]
[redacted] Please See Attached Documents [redacted] Re: Revdex.com Compliant No [redacted] Dear Ms [redacted] :I am Assistant General Counsel for Vitamin Shoppe, Inc., the ultimate parent of Super Supplements IncI write to respond to the above-referenced complaint.According to the Revdex.com Complaint, the Complainant purchased Tommie Copper compression leggings on August at a Super Supplements storeThe leggings were ill fitting and she attempted to return them for a refund the following dayThe clerk told her that a refund was not available because the Complainant had taken the leggings out of the store; however, the clerk offered to provide a store credit.Upon receiving the Revdex.com Complaint, I asked the District Manager to contact the Complainant to attempt to resolve the disputeThe District Manager spoke with the Complainant on September and learned that the Store Manager had already spoken with the Complainant and resolved the disputeThe Complainant told the District Manager that she was satisfiedAccordingly, we consider this matter closed.Please do not hesitate to contact me if you have any questions or wish to further discuss this matter.Sincerely,Carlos [redacted] L***