Super Touch Nails

I bought DVDs from this company, and they were advertised as Region free When I got them, they were actually Region and 3, which won't play in the U.S

I placed an order on November the 21st, It was for the complete series Seasons 1-of Army WivesOn the website it was not stated anywhere that they were on back orderI’ve asked multiple times for a refund and I still have not gotten my refund of $