Superior Air

Initial Business Response / [redacted] (1000, 5, 2015/11/24) */ We never cashed his check and mailed it back 11/23/We told the home owner his furnace was installed improperly and not safe to operate Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/11/25) */ (The consumer indicated he/she ACCEPTED the response from the business.) I feel it was only fair to reimburse me, which the business did by not cashing my check, their service tech never advised me if my furnace was not safe to operate, I would advise their service techs to be trained properly on every type of furnaces so future customers would not be taken advantage ofAs of now my furnace is working properly and is fully safe

Initial Business Response /* (1000, 5, 2015/11/24) */
We never cashed his check and mailed it back 11/23/We told the home owner his furnace was installed improperly and not safe to operate
Initial Consumer Rebuttal /* (2000, 7, 2015/11/25) */
(The consumer indicated he/she ACCEPTED the
response from the business.)
I feel it was only fair to reimburse me, which the business did by not cashing my check, their service tech never advised me if my furnace was not safe to operate, I would advise their service techs to be trained properly on every type of furnaces so future customers would not be taken advantage ofAs of now my furnace is working properly and is fully safe

Initial Business Response /* (1000, 5, 2015/11/24) */
We never cashed his check and mailed it back 11/23/We told the home owner his furnace was installed improperly and not safe to operate
Initial Consumer Rebuttal /* (2000, 7, 2015/11/25) */
(The consumer indicated he/she ACCEPTED the
response from the business.)
I feel it was only fair to reimburse me, which the business did by not cashing my check, their service tech never advised me if my furnace was not safe to operate, I would advise their service techs to be trained properly on every type of furnaces so future customers would not be taken advantage ofAs of now my furnace is working properly and is fully safe