Initial Business Response /* (1000, 5, 2015/09/29) */
Contact Name and Title: *** ***, Mktg Dir
Contact Phone: XXXXXXXXXX ***
Contact Email: ***@superiorcorp.net
Superior Corporation of Illinois has already contacted the customer, scheduled and completed any and all punch list items
associated with service issues listed in this complaintCustomer has acknowledged that the service has been completedCustomer was offered compensation via *** Gift card of $The customer has yet to respond to the compensation offerCustomer was asked to remove Revdex.com complaint now that the service issue was completed and compensation was offeredCustomer refused to remove complaint
Initial Consumer Rebuttal /* (2000, 7, 2015/10/02) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Finally after months of back and forth, missed appointments scheduled by Superior, they came and removed the strip, replaced with a flat stripNow the bathroom door will close
I was never asked by anyone to remove the complaint, did not know you could remove the complaint
Initial Business Response /* (1000, 5, 2015/09/29) */
Contact Name and Title: *** ***, Mktg Dir
Contact Phone: XXXXXXXXXX ***
Contact Email: ***@superiorcorp.net
Superior Corporation of Illinois has already contacted the customer, scheduled and completed any and all punch list items
associated with service issues listed in this complaintCustomer has acknowledged that the service has been completedCustomer was offered compensation via *** Gift card of $The customer has yet to respond to the compensation offerCustomer was asked to remove Revdex.com complaint now that the service issue was completed and compensation was offeredCustomer refused to remove complaint
Initial Consumer Rebuttal /* (2000, 7, 2015/10/02) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Finally after months of back and forth, missed appointments scheduled by Superior, they came and removed the strip, replaced with a flat stripNow the bathroom door will close
I was never asked by anyone to remove the complaint, did not know you could remove the complaint