Sign in

Superior Custom Metal Finishing

Sharing is caring! Have something to share about Superior Custom Metal Finishing? Use RevDex to write a review
Reviews Superior Custom Metal Finishing

Superior Custom Metal Finishing Reviews (1)

Review: I went in to this business and asked about having some curb rash repaired on my wheels. After speaking with the owner, he assured me the curb rash would be repaired and would only take 1 full day to complete. I went ahead and brought the vehicle in and left a deposit. A day later, I pick up the vehicle and drive home. Upon going home I stop at the gas station to fill up and realize the wheel color was not at all what I requested. It was a dull dry hub cap color grey, not aluminum silver like I requested. After fueling up I jump on the highway and immediately notice some terrible vibration and awful handling of my car. I drive directly home and try to diagnose the problem. Then I see the tires and rims (staggered rear) are all on backwards and in the wrong positions. This should be impossible since Infiniti has marked/labeled the rims front/rear and tire sizes are 225/40/18 front & 245/40/18 rear. I let the owner know what's going on and assures me he didn't do it, the tire shop he took it to did it. I ask him the name of the shop and he indicates its between 2 streets near the DMV in Fullerton. He would not give me the name of the shop or its exact location (many other tire shops in that area)! So I try and fix the wheel by placing them back in their assigned spots, only to realize they put the wrong tires on the wrong rims and have destroyed the hub stud which is supposed to prevent the front rims going on the rear and vice versa, because they are staggered. After I purchase 2 sets of jack stands, a torque wrench, a socket and an extension I finally manage to start moving the rims around only to find the rims did not get balanced or have any weights on them, even though I was charged for mount and balance! After 100 texts and pictures to the owner he says he will refund my money and my new charges for taking it to a tire shop to mount, balance, and align the vehicle since it was all thrown off. He never refunded and I filed with BAR which turned in my favor and fined them!Desired Settlement: I've proven I paid them $350 and I have proof of the $139.99 and submitted it to the BAR. I paid to have the other tire shop repair the damage I also have receipts for 2 sets of jack stands, a torque wrench, a socket, an extension for the wrench, and fax charges for the BAR claims associate which totals over $108. Rim replacement is over $1000.00 each from infiniti. My request is $350+$139.99 =$489.99. The BAR associate has prepared their report for full rim replacement if I go to court.

Check fields!

Write a review of Superior Custom Metal Finishing

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Superior Custom Metal Finishing Rating

Overall satisfaction rating

Description: Auto Customizing

Address: 707 S State College Blvd #G, Fullerton, California, United States, 92831

Phone:

Show more...

Add contact information for Superior Custom Metal Finishing

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated