Superior Exteriors

I am very happy with the service I recieved from this company. They had a very reasonable and professionally presented bid and answered all of my questions with patience. I really appreciated the care they took not to damage my yard while they replaced my roof. Would use again.

Superior Exteriors and Jesse P[redacted] (owner) have terrible customer service. Do not use them. Calls, emails, and texts repeatedly go unanswered for days at a time. Preferred method of communication seems to be over text. Had a job scheduled for 11/30 after previous delay in getting a time for completion, then was asked if I would be okay pushing it back a week due to the recent windstorm and having other priority projects. I said I would prefer not to as my roof was damaged and I had rearranged my work travel schedule to be around the week of 11/30, but if he wanted to give me a discount to put me off further, I would take it. He said it would be best for me to find another roofer. This was after having waited a couple months for him to complete this project and passing on other bids. Keep in mind this was all over text. I have repeatedly tried calling and asked over text for him to call me. He never once returned my phone calls. Terrible business practices. He may entice you with a low bid but it is not worth the hassle. Come to find out, at least one of his employees has quit due to issues like this. I may be without a new roof but I think I dodged a bullet. Plenty of other reputable roofers in the Spokane area. Do not use Superior Exteriors.