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Superior Health Centers

222 W Eulalia St STE 215, Glendale, California, United States, 91204-2849

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Superior Health Centers Reviews (%countItem)

I was invited to a free dinner and sold a $29.oo exam. I do totally agree with every word from TruthSeeker and more. After the initial exam which was very brief, they diagnosed me with circulatory problems then the next day, when I was told to return for the results and to discuss the plan to follow I was shown a contract by which they wanted to charge me almost $10,000.00. Also, by now the diagnosis has been changed to "neuropathy". During the meeting, when I explained to the second "doctor" that I would not be able to pay that amount, he acted in a very rude manner and nearly threw my best friend and I out of his office.

+1

They are not complying and do not want to give us any records of treatment so we can submit to our insurance for reimbursement we paid in full ***
My husband who is 87 and I, 84, went to Superior Health for treatment for my nephropathy and my husband for his knees. They told us we would have to pay in full and that the insurance would not cover it. We paid *** up front. I spoke with my insurance and they told me to get the procedure codes and copies of what was done. I went back to them and ask them for the information that the insurance wants and they told me that they do not do that and could not give me that information. Without the information my insurance will not cover any cost that was incurred or give me a partial reimbursement. They are refusing to submit anything to the insurance.

Desired Outcome

Send the claims to my insurance so I can get reimbursed.

Customer Response • Jan 27, 2020

No they have not contacted me. My issue is ongoing and very troublesome.

Superior Health Centers Response • Mar 20, 2020

We apologize for the delayed response. We were unable to access our online Revdex.com account in order to respond more quickly. Now that we have access I have attached the billing codes you will need to present to your insurance. We do not communicate with your insurance as stated, but are more than happy to provide this document for you. (See attachment)

Customer Response • Mar 23, 2020

(The consumer indicated he/she DID NOT accept the response from the business.)
they only gave me the procedure codes for myself,
what about my husband. He also went for treatment. I need the procedure codes for his treatment also.

Superior Health Centers Response • Mar 26, 2020

Hello, your husbands care was mostly a regenerative medicine injection which doesn't have ICD-10 coding and is not billable. We have attached the other codes that may apply along with the injection line that does not have a corresponding code.

Please let me know if you need anything else.

+1

I went for free consultation. They Charged me *** with all documents, they wanted from me. Then I go to the location they completely move out with forwarding or telling me thier moving. I go there no business.
Product_Or_Service: None
Account_Number: Superior health cent

Desired Outcome

Billing Adjustment To have my *** refunded. I never received any product. Or help. Please watch out they are really pushing and I figure they didn't have all my info. They still proceeded my card. Leaving me with food.

Superior Health Centers Response • Mar 20, 2020

We apologize for the delayed response. We were unable to access our online Revdex.com account in order to respond more quickly. This refund has already been issued in full. Attached is the document signed by the patient in August 2019. (See Attachment)

Customer Response • Mar 21, 2020

(The consumer indicated he/she ACCEPTED the response from the business.)
They gave me a refund, but it took reporting to you all. Thank you.

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Address: 222 W Eulalia St STE 215, Glendale, California, United States, 91204-2849

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