Superior Paving

11/10/14This is in response to a letter sent to Superior PavingWe have contacted the customer *** *** ***We have discussed his concerns and both parties have agreed on a solutionThis letter also states that Revdex.com had made multiple attempts to contact us and this is falseWe were
never contacted nor has anyone left a phone message for our company about this matterThis letter is the first we, at Superior Paving have been notified from the Revdex.com,Regards,Tracy P

Review: Superior paving paved my drive way back in April of 2014 and did a great job. In the Contract its says they have a one year Warranty on there work. So when I started to notice that I had an area in my drive way that was already starting to crack I gave them a call around Sept 14,2014 to see if they can do anything about it. When I called them I was not able to speak with any one so I left them a message A few hrs later they returned my call, I told them the issue I was having and that I would also like to get another part of my drive way paved, They said sure and that it was no problem and would call me when some one could stop by. 10 days passed and no one had called me back so I called them back and no answer, so I left a Message. 2 days passed and never got a call back so I called back again and no answer. I called again 3 more times after that and left a few messages but never got a call back. I even wrote them an email asking them to call me back but no answer. so its been about a month now and I still have not heard from them or anything.Desired Settlement: I would like for them to come and see if the crack can be fixed under warranty and if they would like to do the other paving.

Business

Response:

11/10/14This is in response to a letter sent to Superior Paving. We have contacted the customer [redacted]. We have discussed his concerns and both parties have agreed on a solution. This letter also states that Revdex.com had made multiple attempts to contact us and this is false. We were never contacted nor has anyone left a phone message for our company about this matter. This letter is the first we, at Superior Paving have been notified from the Revdex.com,Regards,Tracy P