Superior Performers DBA Mortgage Protection Center

Initial Business Response / [redacted] (1000, 7, 2016/08/24) */ We apologize for any inconvenienceIn response to this letter, we have removed Mrs[redacted] name from our database so she will not receive any future mailings from us I would like to note however that if she takes out another mortgage, our public record search may pick her name up againIf this does happen, she can simply return the mailer in the postage paid envelope provided and write "remove from mailing list" anywhere on the mailer and we will take care of itWe receive and process mail daily so this is a very fast process Initial Consumer Rebuttal / [redacted] (2000, 9, 2016/08/26) */ (The consumer indicated he/she ACCEPTED the response from the business.) I asked them to remove me multiple times since AprilI would say that after the first that I received, I sent all (approx or more)back with bright red marker telling them to remove me from the list I acceptHowever, these are threatening and solicitation by a predator insurance company

Initial Business Response / [redacted] (1000, 5, 2015/10/27) */ We apologize for any inconvenienceIn response to this letter, we have removed Ms [redacted] ***'s name from our database so she will not receive any future mailings from usIn addition she has also been added to our "do not call" list I would like to note however that if she takes out another mortgage, our public record search may pick her name up againIf this does happen, she can simply return the mailer in the postage paid envelope provided and write "remove from mailing list" anywhere on the mailer and we will take care of itWe receive and process mail daily so this is a very fast process Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/10/28) */ (The consumer indicated he/she DID NOT accept the response from the business.) How come every-time I call I am told the same thing, that my name and information has been removed from the database yet I still get bombarded with mail? Lets give it a couple weeks before I accept the answerI don't trust this company

We apologize for any inconvenience In response to this complaint, we have removed Ms***name from our database so she will not receive any future mailings from us I would like to note however that if she takes out another mortgage, our public record search may pick her name up again If this does happen, she can simply return the mailer in the postage paid envelope provided and write "remove from mailing list" anywhere on the mailer and we will take care of it We receive and process mail daily so this is a very fast process

Initial Business Response / [redacted] (1000, 7, 2016/09/14) */ We apologize for any inconvenienceIn response to this letter, we have removed [redacted] name from our database so he will not receive any future mailings from us I would like to note however that if he takes out another mortgage or refinances, our public record search may pick his name up againIf this does happen, he can simply return the mailer in the postage paid envelope provided and write "remove from mailing list" anywhere on the mailer and we will take care of itWe receive and process mail daily so this is a very fast process

Initial Business Response / [redacted] (1000, 6, 2015/07/08) */ Contact Name and Title: [redacted] Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @naaleads.com July 8, Revdex.com of Central North Carolina West Friendly Avenue Greensboro, NC XXXXX RE: Case #: XXXXXXXX - Mr [redacted] I am writing in response to your letter dated July 7, We apologize for any inconvenience regarding our contact with Mr [redacted] In response to this letter, we have removed his number and address from our files I would like to note however that if Mr [redacted] takes out another mortgage, our public record search may pick up his name againIf this does happen, he can simply return the mailer in the postage paid envelope provided and write "remove from mailing list" anywhere on the mailer and we will promptly remove himWe receive and process mail daily so this is a very fast process Please let me know if there is any additional information you need providedThank you again for your help in this matter Sincerely, [redacted] Initial Consumer Rebuttal / [redacted] (2000, 8, 2015/07/09) */ (The consumer indicated he/she ACCEPTED the response from the business.) I am accepting their response provided I no longer receive correspondence from their officeDue to the fact they have stated I have been removed from their mailing list, I am accepting their reply Final Business Response / [redacted] (4000, 16, 2015/08/05) */ August 05, Revdex.com of Central North Carolina West Friendly Avenue Greensboro, NC RE: Case #: XXXXXXXX - Mr [redacted] I am writing in response to your letter dated July 31, We apologize for any inconvenience regarding our contact with Mr [redacted] We place his address on our Do Not Mail/Call list on July 8thHowever, if we had already processed additional mail to go out before July 8th and it was already in route, this would have caused him to get the additional letters I have confirmed with my database manager that Mr [redacted] 's address is definitely on our Do Not Mail/Call list as of July 8th Please let me know if there is any additional information you need providedThank you again for your help in this matter Sincerely, [redacted] Final Consumer Response / [redacted] (2000, 18, 2015/08/06) */ (The consumer indicated he/she ACCEPTED the response from the business.) The business owner states they have confirmed removal of my address from their database

Initial Business Response / [redacted] (1000, 5, 2016/05/05) */ We apologize for any inconvenienceIn response to this letter, we have removed MrLyon's name from our database so he will not receive any future mailings from us I would like to note however that if he takes out another mortgage, our public record search may pick his name up againIf this does happen, he can simply return the mailer in the postage paid envelope provided and write "remove from mailing list" anywhere on the mailer and we will take care of itWe receive and process mail daily so this is a very fast process Initial Consumer Rebuttal / [redacted] (2000, 7, 2016/05/06) */ (The consumer indicated he/she ACCEPTED the response from the business.) Thank you for your helpI am satisfied I will not get another piece of mail, but really wish this would be looked into further on why this seems predatoryThank you

Initial Business Response / [redacted] (1000, 6, 2016/08/09) */ We apologize for any inconvenienceIn response to this letter and Mrs [redacted] 's personal letter mailed to us directly and received on 8/1/16, we have removed Mrs[redacted] 's name from our database effective 8/1/so she will not receive any future mailings from us I would like to note however that if she takes out another mortgage, our public record search may pick her name up againIf this does happen, she can simply return the mailer in the postage paid envelope provided and write "remove from mailing list" anywhere on the mailer and we will take care of itWe receive and process mail daily so this is a very fast process Initial Consumer Rebuttal / [redacted] (3000, 8, 2016/08/11) */ (The consumer indicated he/she DID NOT accept the response from the business.) I want my ADDRESS removed from their mialingsThey deceptively say they are removing the name then they continue to send this false, misleading, borderline fraudulent advertising to multiple other forms of the same names Final Business Response / [redacted] (4000, 11, 2016/08/17) */ We have made every effort to accommodate Ms [redacted] 's requestBelow is a copy of email correspondence I initiated within my company that was in response to a personal letter we received (prior to the notification of the consumer filing the Revdex.com complaint) and we made every attempt to address the concerns thenI removed all names and edited the address for privacy reasonsWhen we received the letter, there was no name to go by, only an addressAs you can see, my colleague confirmed that we were able to locate the data, it was removed (both address and name)as of August 1, From: Sent: Monday, August 01, 7:PM To: Cc: Subject: RE: Remove from Mailing / Do Not Call Done (unique ID - M____y D______) From: Sent: Monday, August 01, 7:PM To: Cc: Subject: Remove from Mailing / Do Not Call Hey __________ , Can you remove the following from our records? Also, there isn't a name on this letter I received - so if you have that can you let __________ know and any other pertinent information to add to the Do Not Call list as well Address is: 1XXXFXXXXR WXX MXXXXX TX 7XXXX-6XXX Let me know if you need anything else ____________ Final Consumer Response / [redacted] (2000, 13, 2016/08/18) */ (The consumer indicated he/she ACCEPTED the response from the business.) I deliberately did not include a name because their stock response to other complainants was to remove the NAME, not the addressI want my address removedThese people should be investigated by the attorney general for fraudulent and misleading advertising

Initial Business Response / [redacted] (1000, 5, 2015/09/01) */ We apologize for any inconvenienceIn response to this letter, we have removed Mr [redacted] 's name from our database so he will not receive any future mailings from us I would like to note however that if he takes out another mortgage, our public record search may pick his name up againIf this does happen, he can simply return the mailer in the postage paid envelope provided and write "remove from mailing list" anywhere on the mailer and we will take care of itWe receive and process mail daily so this is a very fast process Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/09/02) */ (The consumer indicated he/she ACCEPTED the response from the business.)

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and I accept it.This is the kind of response I was looking for when I called the company - it would have been nice if they could have given me the information at that time that is in the Revdex.com business responseThank you for removing meI appreciate it

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and I accept it

Initial Business Response / [redacted] (1000, 5, 2015/06/25) */ June 25, Revdex.com of Central North Carolina West Friendly Avenue Greensboro, NC RE: Case #: [redacted] - [redacted] In reply to your letter dated June 23,regarding the above referenced complaint filed by [redacted] , I offer the following; we obtain data which is compiled from public records, including mortgage records, for mail solicitations regarding mortgage protection, life insurance coverage we sell through licensed insurance agents in the stateTo obtain this data, we us both outside vendors and researchers that collect the data in the courthouse but have no involvement in generating the mortgages and have no way of determining the accuracy of the public records In this case, the data was purchase from an outside vendor who has been notified of incorrect information so he can research on his end as wellThere could be a few different options that may have happenedOne is that the person collecting the data simply looked at the wrong line in inputting the data and therefore typed the wrong nameOr that the person doing court research is sending fraudulent informationPossibly going through a phone book for addresses and/or names and adding mortgage informationIf this is the case, we will do all we can to prove it is happening and terminate the person immediately Very truly yours, [redacted] Operations Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/06/26) */ (The consumer indicated he/she DID NOT accept the response from the business.) I understand what she's saying, I understand the processHowever, it seems to me that they're deflecting blame and saying that certain conditions must be met before they determine to stop sending mailThe simple fact of the matter is I don't care what or how it's done, I just don't want any mail/solicitations! I put my name and address on the national do not mail list - I shouldn't receive anymore solicitationsI just want a plain and simple acknowledgement that nothing else will be coming to my home - no additional conditions - simply that the solicitations will stop

Initial Business Response / [redacted] (1000, 5, 2016/06/03) */ We apologize for any inconvenienceIn response to this letter, we have removed Ms [redacted] 's name from our database so she will not receive any future mailings from us I would like to note however that if she takes out another mortgage, our public record search may pick her name up againIf this does happen, she can simply return the mailer in the postage paid envelope provided and write "remove from mailing list" anywhere on the mailer and we will take care of itWe receive and process mail daily so this is a very fast process Initial Consumer Rebuttal / [redacted] (3000, 7, 2016/06/07) */ (The consumer indicated he/she DID NOT accept the response from the business.) While I appreciate having my name removed from their mailing lists the message states that it may be but back on the list again if I take out another mortgage I have never applied for a mortgage and have never had a mortgageThe way in which this organization got my address WAS NOT by way of my having applied for a mortgageThis organization must have other ways of obtaining addresses to which they send their junk mail Thank you

Initial Business Response / [redacted] (1000, 5, 2016/04/29) */ We apologize for any inconvenienceIn response to this letter, we have removed Mr [redacted] 's name from our database so he will not receive any future mailings from us I would like to note however that if he takes out another mortgage, our public record search may pick his name up againIf this does happen, he can simply return the mailer in the postage paid envelope provided and write "remove from mailing list" anywhere on the mailer and we will take care of itWe receive and process mail daily so this is a very fast process

Initial Business Response / [redacted] (1000, 6, 2016/09/14) */ We apologize for any inconvenienceIn response to this letter, we have removed [redacted] name from our database so she will not receive any future mailings from us I would like to note however that if she takes out another mortgage, our public record search may pick her name up againIf this does happen, she can simply return the mailer in the postage paid envelope provided and write "remove from mailing list" anywhere on the mailer and we will take care of itWe receive and process mail daily so this is a very fast process