I am rejecting this response because:The consumer sent the following email to the Ohio Attorney General's office, and the business.From: [redacted] [mailto: [redacted] ] Sent: Tuesday, April 18, 10:AMTo: [redacted] ; [redacted] Subject: Honda Odyssey Dear [redacted] , I appreciate your response regarding the used car I purchased on March 22, that has been not working properly since the day I left your lotI understand about the warranty process where I am to pay half but in this situation it would only be proper for you to fix this vehicle the way it should have been when I picked it up that dayAs for the tires and other repairs you say the car had received, I would appreciate copies of that information for my recordsI have to be honestIt doesn't make me feel secure that I bought a car from your dealership and that very day it is causing me all this trouble and now you expect me to pay half to repair itAt this point this car would not pass an inspection with the engine light on, which is hard to believe no one at your dealership did not detect it before allowing me to purchase itIn my opinion, this sale was deceptiveIf I were to keep this car, I should not incur any expenses for it to be up to par with a safe used car for the amount of money I paid outRight now this car is not worth what I paidSo I was cheatedPlease consider canceling the sale of this car, making the loan paid in full and allowing me to purchase another carI honestly don't want to deal with having to repair this car and realistically it may not be the only repairs this car needsI would appreciate a response as soon as possible as I need this car to safely transport my disabled son to schoolThank you, [redacted]
I am rejecting this response because:The consumer sent the following email to the Ohio Attorney General's office, and the business.From: [redacted] [mailto: [redacted] ] Sent: Tuesday, April 18, 10:AMTo: [redacted] ; [redacted] Subject: Honda Odyssey Dear [redacted] , I appreciate your response regarding the used car I purchased on March 22, that has been not working properly since the day I left your lotI understand about the warranty process where I am to pay half but in this situation it would only be proper for you to fix this vehicle the way it should have been when I picked it up that dayAs for the tires and other repairs you say the car had received, I would appreciate copies of that information for my recordsI have to be honestIt doesn't make me feel secure that I bought a car from your dealership and that very day it is causing me all this trouble and now you expect me to pay half to repair itAt this point this car would not pass an inspection with the engine light on, which is hard to believe no one at your dealership did not detect it before allowing me to purchase itIn my opinion, this sale was deceptiveIf I were to keep this car, I should not incur any expenses for it to be up to par with a safe used car for the amount of money I paid outRight now this car is not worth what I paidSo I was cheatedPlease consider canceling the sale of this car, making the loan paid in full and allowing me to purchase another carI honestly don't want to deal with having to repair this car and realistically it may not be the only repairs this car needsI would appreciate a response as soon as possible as I need this car to safely transport my disabled son to schoolThank you, [redacted]