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Superior Web Concepts LLC

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Reviews Superior Web Concepts LLC

Superior Web Concepts LLC Reviews (10)

Complaint: [redacted] I am rejecting this response because:Sincerely, [redacted]

At the time of sale, you are provided with a copy of your signed agreement via the email address you provided our company withAdditionally, all contact information can be found via all electronic communication as well as by searching GOOGLE using our company nameThe Revdex.com is not the proper format to obtain any personal or private contracts or agreements between parties as they simply do not have this informationPlease contact our company for any further requests via telephone or emailThank you

This issue has been resolved with the clientClient reported that PCS forcibly instructed them to file this complaint with the Revdex.com against OWS

Dear Ms [redacted] I am writing on behalf of Optimal Web Solutions (hereafter “Optimal”) with respect to the above-referenced complaintEssentially, Ms [redacted] ’s allegation is that she did not enter into a contract with Optimal and that Optimal is attempting to claim it has a verbal contract with Ms [redacted] That is untrueMs [redacted] actually entered into a written contract with OptimalI am enclosing a true and correct copy of that written contract for your reviewYou will see that the contract has been electronically signed by Ms [redacted] Optimal can prove that the electronic signature was transmitted by the unique IP address associated singularly with Ms [redacted] ’s computerUnder federal law, electronic signatures, like the one here, are just as legally enforceable as a hand-written signature.Under these circumstances, Ms [redacted] ’s claim that she did not enter into a contract with Optimal is baselessSo long as it fulfills its contractual obligations – and there is no argument that it hasn’t -- Optimal has every right to enforce the terms of the contract with Ms [redacted] We trust this conclusively resolves this matterIf not, please feel free to contact me.Very truly yours,Dan JD***Enclosure

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]

Complaint: [redacted]I am rejecting this response because:Sincerely,[redacted]

This issue has been resolved with the client. Client reported that PCS forcibly instructed them to file this complaint with the Revdex.com against OWS.

complaint #[redacted]. 
 
Please send me the attachment of the signed contract.  I cannot find where I received or signed/ sent the contract.  I cannot find one email from Optical Web Solutions. If I signed it I would like a copy and also, the contact information as to the name of the person who sent the contract to me to sign.
Thanks.
 
[redacted]

At the time of sale, you are provided with a copy of your signed agreement via the email address you provided our company with. Additionally, all contact information can be found via all electronic communication as well as by searching GOOGLE using our company name. The Revdex.com is not the proper format to obtain any personal or private contracts or agreements between parties as they simply do not have this information. Please contact our company for any further requests via telephone or email. Thank you.

Dear Ms. [redacted]I am writing on behalf of Optimal Web Solutions (hereafter “Optimal”) with respect to the above-referenced complaint. Essentially, Ms. [redacted]’s allegation is that she did not enter into a contract with Optimal and that Optimal is attempting to claim it has a verbal contract with...

Ms. [redacted].
That is untrue. Ms. [redacted] actually entered into a written contract with Optimal. I am enclosing a true and correct copy of that written contract for your review. You will see that the contract has been electronically signed by Ms. [redacted]. Optimal can prove that the electronic signature was transmitted by the unique IP address associated singularly with Ms. [redacted]’s computer. Under federal law, electronic signatures, like the one here, are just as legally enforceable as a hand-written signature.Under these circumstances, Ms. [redacted]’s claim that she did not enter into a contract with Optimal is baseless. So long as it fulfills its contractual obligations – and there is no argument that it hasn’t -- Optimal has every right to enforce the terms of the contract with Ms. [redacted].
We trust this conclusively resolves this matter. If not, please feel free to contact me.Very truly yours,Dan J. D[redacted]Enclosure.

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