Sure Fit

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I confirm that a full refund was credited back to my accountThank you for your assistanceI will note that until they learned of my complaint through the Revdex.com, they were not going to issue me a refund in a timely mannerThis is obvious from the response they wrote to my personal email, before they received my complaint through the Revdex.com Regards, [redacted] ***

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] ,Thank you for your explanationI checked the UPS tracking number for this shipment, and it says that my package should be delivered on Wednesday, May 18thWhen my order has been delivered in full and is satisfactory to me, I will happily close this complaintUntil that time, I must leave it openHope that you understand.I am not rejecting your responseI am only rejecting the request to close this complaint at this time.Regards, [redacted]

the customers items have been shippedShe has been notiifed via email of the status of her order and the tracking numberAs a practice sure fit does not ship orders imcompleteWe can make alternate arrangements if the customers wishes to do so Thank you for contacting us regarding your Sure Fit order [redacted] Your order is shipping today, 5-12-The UPS tracking number is [redacted]

We have contacted the customer directly and resolved the issuePlease let us know if there is anything additional that needs to be completedthank you

We have responded to [redacted] and have refunded the monies owed to herWe have contacted her that this was complete.Regards, Jennifer W***

[redacted] Sep (days ago)to me HiI have received the slipcover, so I think everything is okayThanks for checking on it for meCase closed[redacted]