Sure-Loc did both sides of our house of interlock which cost over $ During the process of the work being done, their crew damaged the drain pipe thus causing water to back up when it rainsOver the last weeks, I have called Sure-Loc Customer Service including the owner several times to have the pipe repaired, where they said that someone would come by to repair it, but none has shown up yet I have even taken time off work to meet with them yet they failed to show upI called the owner once again, where he told me that he would contact one of his workers and would call me back to notify me when someone would come by which I am still waiting for his callI am very frustrated and disappointed over the lack of professionalism and integrity that this company has been displayed
After finally getting a service person to fix their work, coming on end of warranty period, he proceeded to break a cap stone and chip interlock with broken tamper. He promised to repair it but that never happened Owner saw damage, promised many times to right their work and that never happened. I would not use these people no matter how long they have been in business, and their address 12-1250 Eglington Ave #310 must be a post office box as I couldn't find it.
Sure-Loc did both sides of our house of interlock which cost over $6200. During the process of the work being done, their crew damaged the drain pipe thus causing water to back up when it rains. Over the last 3 weeks, I have called Sure-Loc Customer Service including the owner several times to have the pipe repaired, where they said that someone would come by to repair it, but none has shown up yet. I have even taken time off work to meet with them yet they failed to show up. I called the owner once again, where he told me that he would contact one of his workers and would call me back to notify me when someone would come by which I am still waiting for his call. I am very frustrated and disappointed over the lack of professionalism and integrity that this company has been displayed.
Sure-Loc did both sides of our house of interlock which cost over $ During the process of the work being done, their crew damaged the drain pipe thus causing water to back up when it rainsOver the last weeks, I have called Sure-Loc Customer Service including the owner several times to have the pipe repaired, where they said that someone would come by to repair it, but none has shown up yet I have even taken time off work to meet with them yet they failed to show upI called the owner once again, where he told me that he would contact one of his workers and would call me back to notify me when someone would come by which I am still waiting for his callI am very frustrated and disappointed over the lack of professionalism and integrity that this company has been displayed
After finally getting a service person to fix their work, coming on end of warranty period, he proceeded to break a cap stone and chip interlock with broken tamper. He promised to repair it but that never happened Owner saw damage, promised many times to right their work and that never happened. I would not use these people no matter how long they have been in business, and their address 12-1250 Eglington Ave #310 must be a post office box as I couldn't find it.
Sure-Loc did both sides of our house of interlock which cost over $6200. During the process of the work being done, their crew damaged the drain pipe thus causing water to back up when it rains. Over the last 3 weeks, I have called Sure-Loc Customer Service including the owner several times to have the pipe repaired, where they said that someone would come by to repair it, but none has shown up yet. I have even taken time off work to meet with them yet they failed to show up. I called the owner once again, where he told me that he would contact one of his workers and would call me back to notify me when someone would come by which I am still waiting for his call. I am very frustrated and disappointed over the lack of professionalism and integrity that this company has been displayed.