Epicure's "Chipster" product caught fire in my microwave, destroying the microwave and the Chipster
On April I used an Epicure Chipster to make beet chipsThe Chipster is a microwave productI was following to the provided directionsPartway through cooking, the Chipster caught fireI was able to put out the fire but the Chipster product and my microwave were both destroyedI emailed Epicure the same day to inform them that the product had caught fire, caused damage, and that I believed it was not safe for microwave useA customer service representative, ***, emailed me on April offering to replace the Chipster*** told me that the Chipster was a popular item and this type of incident was uncommonI said that this was not acceptable as I did not trust the product and it had caused extensive damage, and I believed Epicure was liable for more than just replacing the Chipster, as my replacement microwave cost $***, and I emailed Epicure a photo of my recei
Epicure's "Chipster" product caught fire in my microwave, destroying the microwave and the Chipster
On April I used an Epicure Chipster to make beet chipsThe Chipster is a microwave productI was following to the provided directionsPartway through cooking, the Chipster caught fireI was able to put out the fire but the Chipster product and my microwave were both destroyedI emailed Epicure the same day to inform them that the product had caught fire, caused damage, and that I believed it was not safe for microwave useA customer service representative, ***, emailed me on April offering to replace the Chipster*** told me that the Chipster was a popular item and this type of incident was uncommonI said that this was not acceptable as I did not trust the product and it had caused extensive damage, and I believed Epicure was liable for more than just replacing the Chipster, as my replacement microwave cost $***, and I emailed Epicure a photo of my recei