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Sussex Studios Reviews (17)

Dear [redacted] ***We received your account in our office on 1/12/to assist our client in collection the outstanding debt A validation letter was sent to [redacted] IL on 1/13/ We did not receive notification of return mail As a courtesy I have advised our Client Service department to request this be removed from your credit report The debt, however, remains open and unpaid at this time We will send a letter confirming the deletion request to the address [redacted] n, IL [redacted] Please contact our office at [redacted] to pay the debt or to let us know if we can assist you with anything further.Thank you, [redacted] Collection ManagerMedical Recovery Specialists, LLC

Ms [redacted] I have advised our Client Services department that your account needs to be deleted from [redacted] as well The account will be requested to be deleted from [redacted] and a letter will be mailed to you confirming the deletion requestPlease feel free to contact me at [redacted] if you have any further concerns.Thank you, [redacted] Collection ManagerMedical Recovery Specialists, LLC

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted] ***

To whom it may concern: We received the email notification today that case # [redacted] was closed with no response from Medical Recovery Specialists, LLC Our lack of response was not intentional I talked to Kenya at your office their and she indicated I could update our response by sending an email to the address [email protected] The concern of [redacted] had been addressed We received notification from our client on the same day the Revdex.com Complaint was originally received (3/31/17) that [redacted] had paid them directly at their location On 4/1/her account was reported to all three credit bureaus as being paid in full Since [redacted] had paid this prior to us receiving the actual complaint I have requested that the account be deleted from all three credit bureaus A letter is going out to [redacted] , at the address she has on the complaint indicating we have requested the account to be deleted If you have any questions please contact me at [redacted] Thank you for your assistance, [redacted] L [redacted] Collection Manager Medical Recovery Specialists, LLC [redacted] E [redacted] Avenue, Suite Des Plaines, IL 847-***- [redacted] – Direct 847-***- [redacted] – Fax ____________________________________________ __________________________________________________ Confidentiality Notice: The Electronic Communication Privacy Act and the Health Insurance Portability and Accountability Act ( HIPAA) cover this information and any accompanying documentsThis information and any documentation is intended only for the use of the individual or entity to which it is addressed and may contain information that is confidential and/or privileged If the reader of this information is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited If you have received this communication in error, please notify the sender immediately at the above number and destroy the information and any accompanying documentation that you received

Initial Business Response / [redacted] (1000, 5, 2015/08/14) */ Medical Recovery Specialists, LLC contacted Mr [redacted] this morning giving him details addressing his concerns in this complaintHe verified our explanation with his recordsHe sent another email to our company this morning indicating we were correct in our explanation to him and that he apologized for causing any problems Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/08/19) */ (The consumer indicated he/she ACCEPTED the response from the business.) They got back to me & resolved the issue to my satisfaction

The amount mentioned in the last correspondence from the consumer for $has also been requested to be removed from the three major credit bureaus A letter is being sent to the consumer confirming the request has been made If there are any additional concerns or questions please call our office at 866- [redacted]

In regards to complaint #*** submitted by *** *** on 5/11/ Medical Recovery Specialists, LLC have requested the account to be removed from her *** credit report It was requested to be removed on 5/12/and may take a few weeks to reflect that *** has removed it
from her credit report Medical Recovery Specialists, LLC have also sent Ms*** a letter confirming the request for removal has been made If there is anything else I can do to assist Ms*** in this matter she may contact me at ***Thank you,*** ***Medical Recovery Specialists, LLCCollection Manager

The address we sent the validation notice to was the address provided to us by our client. The client has recalled this account from our office on 8/9/16. Our office did not report this account to any of the credit bureaus We have received confirmation from our client that they
have sent a letter to Mr** clearing him of the charges

We do not show that your account has been paid We checked with the original client and their system doesn't show that it was paid either A request was put into the three credit bureaus to remove your account from being reported to give you an opportunity to resolve this matter
If you have any further question please contact our office at *** and we will be happy to assist you

Dear *** ** ***We received your account in our office on 1/12/to assist our client in collection the outstanding debt A validation letter was sent to *** *** ** *** *** IL on 1/13/ We did not receive notification of return mail As a courtesy I have
advised our Client Service department to request this be removed from your credit report The debt, however, remains open and unpaid at this time We will send a letter confirming the deletion request to the address *** *** ** ***n, IL *** Please contact our office at *** to pay the debt or to let us know if we can assist you with anything further.Thank you,*** ***Collection ManagerMedical Recovery Specialists, LLC

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Initial Business Response /* (1000, 5, 2015/08/14) */
Medical Recovery Specialists, LLC contacted Mr*** this morning giving him details addressing his concerns in this complaintHe verified our explanation with his recordsHe sent another email to our company this morning indicating we
were correct in our explanation to him and that he apologized for causing any problems
Initial Consumer Rebuttal /* (2000, 7, 2015/08/19) */
(The consumer indicated he/she ACCEPTED the response from the business.)
They got back to me & resolved the issue to my satisfaction

To whom it may concern: ? We received the email notification today that case #*** was closed with no response from Medical Recovery Specialists, LLC.? Our lack of response was not intentional.? I talked to Kenya at your office their and she indicated I could update our response
by sending an email to the address [email protected]? The concern of *** *** had been addressed.? We received notification from our client on the same day the Revdex.com Complaint was originally received (3/31/17) that *** had paid them directly at their location.? On 4/1/her account was reported to all three credit bureaus as being paid in full? Since *** had paid this prior to us receiving the actual complaint I have requested that the account be deleted from all three credit bureaus.? A letter is going out to ***, at the address she has on the complaint indicating we have requested the account to be deleted? If you have any questions please contact me at ***? Thank you for your assistance, ? ? *** L*** Collection Manager Medical Recovery Specialists, LLC *** E*** Avenue, Suite Des Plaines, IL 847-***-*** ??" Direct 847-***-*** ??" Fax ? ____________________________________________ __________________________________________________ ? ? Confidentiality Notice: ? The Electronic Communication Privacy Act and the Health Insurance Portability and Accountability Act ( HIPAA) cover this information and any accompanying documentsThis information and any documentation is intended only for the use of the individual or entity to which it is addressed and may contain information that is confidential and/or privileged.? If the reader of this information is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited.? If you have received this communication in error, please notify the sender immediately at the above number and destroy the information and any accompanying documentation that you received

Our company has requested your account be removed from the three credit bureaus it was reported to.  We have updated your address to the address you had on this complaint.  A letter is being sent to your updated address confirming our request for the credit bureau removals.  A notice...

of placement is also being sent to your new address with the information that was on the original letter we sent.  If you have any questions or further concerns you may contact our office at [redacted]

Ms. [redacted]I have advised our Client Services department that your account needs to be deleted from [redacted] as well.  The account will be requested to be deleted from [redacted] and a letter will be mailed to you confirming the deletion request. Please feel free to contact me at [redacted] if you have any further concerns.Thank you,[redacted]Collection ManagerMedical Recovery Specialists, LLC

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

The amount mentioned in the last correspondence from the consumer for $174 has also been requested to be removed from the three major credit bureaus.  A letter is being sent to the consumer confirming the request has been made.  If there are any additional concerns or questions please call our office at 866-[redacted].

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