Sutherland Installation & Service

Initial Business Response /* (1000, 6, 2017/01/24) */
Contact Name and Title: [redacted] - GM
Contact Phone: XXX-XXX-XXXX [redacted]
Contact Email: [redacted]@krazman.com
We have attempted to contact the customer. The customer has called me back and left a message explaining that it's tough to reach...

them, due to their schedules. Kraz is committed to working out an amicable resolution to this matter as soon as we can discuss it with the customer.
Kraz Construction will keep the Revdex.com up to date on our discussions.
Initial Consumer Rebuttal /* (2000, 8, 2017/01/24) */
(The consumer indicated he/she ACCEPTED the response from the business.)
We spoke with [redacted] today. We appreciate Kraz's communication. Kraz is going to install a starter strip at no charge to us. They are going to schedule to come out sometime next week.