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Suzie's Grill

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Suzie's Grill Reviews (3)

In response to complaint #[redacted], we have a signed work order that states item left beyond 30 days will be forfeited. We last heard from Mr. [redacted] on December 12, 2015. He did not contact us until February 11, 2015. That is well beyond the 30 day period. As the attached paperwork...

shows, we attempted to contact Mr. [redacted] multiple times with the contact information he provided and sent an email on January 13, 2015 warning that the computer would be forfeited if no one contacted us by January 20, 2015.  On January 21, 2015 the laptop was stripped of parts, the hard drive removed and the data was destroyed.Consequently, we are no longer in possession of Mr. [redacted]'s laptop or data.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
I wish to withdraw my complaint ##[redacted]. I have worked out the issue with the company...

directly.Regards, 
[redacted]

Complaint: [redacted]
I am rejecting this response because I never received the message that my wife's laptop was to be destroyed. They had my address. They could have notified me via mail, but they chose not to. The last time I had heard from the Computer Doctors, I told them that I wanted to move forward with the repair. Yes, the laptop was left there over 2 months after last speaking with them, but it was there 2 months before too. The reason why is because they said that I could leave it there. Their decision to dispose of the property was careless, and it has cost my family a price that can not be repaid.
Regards,
[redacted]

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