Swan Delicatessen and Grill

We sincerely apologize for the unfortunate experience you had at our DeliThe policy of not allowing our customers to use the restroom is the result of the Health Department law which states that restaurants that have less than seats are not required to have a public restroomThe second reason we do not have a public restroom is that the septic tank is small, and Landlord prohibited a public restroomThis is also the reason we do not have a dishwasher, hence the paper platesAlso, the insurance company prohibits customers from entering the workspace behind the counter, which you need to pass to get to the restroomIn addition to the restroom being behind the counter, there is a step which if you are not familiar with the area, lends itself to accidents occurringThere is a manager at the Deli at all timesAgain, we apologize for your experience and are willing to refund you the $for the lunch

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We sincerely apologize for the unfortunate experience you had at our DeliThe policy of not allowing our customers to use the restroom is the result of the Health Department law which states that restaurants that have less than seats are not required to have a public restroomThe second reason we do not have a public restroom is that the septic tank is small, and Landlord prohibited a public restroomThis is also the reason we do not have a dishwasher, hence the paper platesAlso, the insurance company prohibits customers from entering the workspace behind the counter, which you need to pass to get to the restroomIn addition to the restroom being behind the counter, there is a step which if you are not familiar with the area, lends itself to accidents occurringThere is a manager at the Deli at all timesAgain, we apologize for your experience and are willing to refund you the $for the lunch

We sincerely apologize for the unfortunate experience you had at our Deli. The policy of not allowing our customers to use the restroom is the result of the Health Department law which states that restaurants that have less than 20 seats are not required to have a public restroom. The second...

reason we do not have a public restroom is that the septic tank is small, and Landlord prohibited a public restroom. This is also the reason we do not have a dishwasher, hence the paper plates. Also, the insurance company prohibits customers from entering the workspace behind the counter, which you need to pass to get to the restroom. In addition to the restroom being behind the counter, there is a step which if you are not familiar with the area, lends itself to accidents occurring. There is a manager at the Deli at all times. Again, we apologize for your experience and are willing to refund you the $40.00 for the lunch.