Swanson Floor Covering

Complaint: [redacted] I am rejecting this response because:Response to complaint [redacted] [redacted] and Anderson Landscaping MrA [redacted] has been invited to review the permitting issues with the City of Wenatchee Building DepartmentThe demand letter was based on their evaluationMy home has not passed all of the inspection requirements to be salable The City of Wenatchee requires buildings in area designated flood and erosion areas have a soils engineers reportMy home is in both City code See also site mapThe footings did pass inspection based on civil engineers reportThe inspection report discloses that the footings were not visually inspected The settling was noted by the City inspectorSee enclosed pictures The City has no record of inspection of the propane tank and its gas linesPlease submit this to themI would also like to encourage MrA [redacted] take time to meet with the inspector at this time The kitchen does require permittingIt has plumbing, water, and electrical componentsThe subcontractor [redacted] Electric is making arrangements for permit inspection of his work [redacted] Electric was contacted by Anderson Landscaping in that the final inspection was due Please review RCW.19.27.140, RCW 19.27.095, and RCW building codes I met with Joe A [redacted] in March of At that meeting he stated he would no longer work on my propertyHe referred to a text message I had sent to Jesus M [redacted] MrM [redacted] has work for my family for years, and is still working for meMrM [redacted] was the person whom I hired to repair the walkwaysMrA [redacted] said he had the contractors license and would take overMrM [redacted] was working for Anderson Landscaping at that timeAt the March meeting, I did request the plans for the fountainAt that time, I was informed that there were no plansMrA [redacted] also revealed to me that he had used some of the stones planned for my use in another projectI had been in connect yearly for to requesting plans, budget, and a time to install the feature If Anderson Landscaping is amenable to a return of the fountain feature, I will expect a full refundPer our March meeting, MrA [redacted] stated the stone would have increased in valueI contacted [redacted] and the Revdex.com due to the response time from MrA [redacted] The demand letter from my attorney, [redacted] at [redacted] Law, was sent July of The inspection took place in August of No time was given for the pavers to be resetWhen I did post my review to Angie's List, MrA [redacted] response was to suggest he might file a defamation suitHad my requests been met, my reports would never have been filedI request the following: Please have MrA [redacted] meet with the building inspectors to review their reportPlease have permits and inspections completedFull refund and removal of fountain featureThank you [redacted] Sincerely, [redacted]

“In Anderson Landscaping was asked by Ms*** to refurbish the entrance area of her home. The work included removal of old concrete steps and patio, and re-pouring of concrete footings for posts supporting portions of the covered walkway. The scope of work was fluid and changed
as the work went along, eventually including an outdoor kitchen area and the start of a water fountain feature. The payment arrangement was time and materials. Ms*** paid as the work went along. The majority of the work was completed during January-March 2013. Some additional work was done in July 2013. All work requested was completed by October 2013. Ms*** was satisfied with the work and paid Anderson Landscaping’s invoices as the work went along in full and on time
Between late and early 2016, Ms*** wavered about finishing the water fountain. She wavered between yes do it, no stop, how much will it cost and can she afford it, back and forth. When Ms*** approached Anderson Landscaping in early about finishing the fountain feature, Anderson Landscaping declined to do the work. In July 2016, Anderson Landscaping received a letter from Ms***’s attorney requesting they mediate issues re the house, but not identifying the issues. Upon request, Ms***’s attorney submitted a second letter with a list of seven issues
An inspection of the home revealed that the most significant issue raised by Ms*** was that a building permit had not been obtained. The only work performed by Anderson Landscaping that required a building permit was performed by a subcontractor who re-built the footings for the posts that supported portions of the covered walkway. To remedy this issue, Anderson Landscaping was required by the City to submit engineering to show that the footings as built were adequate to support the roof load, pay for the permit, and pass a final inspection. The engineering was obtained and the permit fees were paid A final inspection was made and passed on November 17,
In an effort to resolve things on good terms with Ms***, Anderson Landscaping also offered to extend a drain pipe from the patio area so that it carried water further away from her foundation and also offered to raise a couple of the pavers that had settled and re-level them. There were no other significant issues.”
Thank You, Jackie J*** for Joe A***
Anderson Landscaping

This is Anderson Landscaping’s response to Ms***’s latest email to the Revdex.com forwarded to Anderson Landscaping on 1-6-17. Ms*** requested the following: “Please have MrA*** meet with the building inspectors to review their report Please have permits and inspections completed Full refund and removal of fountain feature.” Anderson Landscaping replies as follows: 1. MrA*** did meet with the City building inspectors to review their inspection report dated 5/9/16. The report indicated that “gas piping (buried) was performed without a permit.” This was actually incorrect as a mechanical permit had been obtained on 3/11/13. The gas piping was pressure tested and approved. This information was provided to the inspector and the issue was fully and finally resolved The 5/9/report also indicated that “modifications done to deck guardrails, handrails, and jacking of structure required a building permit, plans and engineering for repairs to covered roof (existing) for areas of settling.” A permit had not been obtained at the time the work was done by Anderson Landscaping’s subcontractor. So Anderson Landscaping and its subcontractor paid for and obtained an “after the fact permit.” This required as-built engineering plans to be submitted, which was done. The final approval was confirmed by the building inspector on 11/17/16. This issue is fully and finally resolved. 2. The only remaining inspection needed is an electrical inspection. The electrical subcontractor that did work for Anderson Landscaping on this project also did other work directly for Ms***. His work was not finally inspected. He has been trying to arrange a date and time with Ms*** when the L&I inspector could come to her house to complete the inspection. Ms*** gave him three dates in January that would work for her, and said alternatively she’d have a key so that they could get in to do the inspection. The three dates provided did not work out, so the electrician texted Ms*** about the location of the key. She has not responded so the inspection is hung up on making arrangements with Ms*** to get the L&I inspector in the house. This is an easily completed item, but it will require coordination with Ms*** 3. With respect to the fountain feature, Ms*** wanted a water feature in her courtyard. Anderson Landscaping showed her some courtyard drawings and pictures of what it would look like. Ms*** said it looked great and told Anderson Landscaping to go ahead with the feature The concrete vault for the fixture needed to be poured prior to the pavers in the surrounding courtyard being laid down. So Anderson Landscaping poured the concrete for the vault and installed the gas lines to it. Anderson Landscaping ordered the custom cut stone and burner kit for the water feature. By the time it was cut and delivered, it was too late in the year for installation. The stone was delivered to Ms***’s driveway and stored there for the winter. Ms*** then became undecided as to whether or not she wanted to finish the water feature. She wavered between “yes, do it,” and “no, don’t do it.” So the stones set in her driveway and the burner kit sat at the Anderson Landscaping office for the next three years until early when Anderson Landscaping told her they did not want to work for her anymore. Subsequent to this there have been discussions about Ms*** selling the stones and burner kit. Anderson Landscaping could likely use the materials in a future project (not yet identified) and get them sold for her. Alternatively, Anderson Landscaping is willing to deliver the burner kit to her and she can do as she pleases. Anderson Landscaping would even be willing to complete the water feature for Ms*** at the previously agreed upon not to exceed price. Anderson Landscaping will not remove the concrete vault that was poured for the water feature A*** Landscaping believes it has fully responded to and reasonably addressed Ms. ***’s latest request. A*** Landscaping wishes to reiterate that both parties have had attorneys involved and there may be issues that simply cannot be agreed on. Litigating those issues through the Revdex.com forum will not be a very satisfactory way to reach resolution

Complaint: [redacted]
I am rejecting this response because: The City of Wenatchee inspector listed the following: Soil engineers need to be consulted. The house is on the toe of a landslide. The soil is settling. The inner patio drain has soil erosion of 2 to 3.6 inches depth around it. Pavers have dropped through the outdoor kitchen. The outdoor kitchen was never permitted or inspected. The kitchen has water, electricity, and propane gas to it. The kitchen remains unfinished with granite blocks not installed in the glass wall.  The propane gas lines are buried and have not been inspected. I have natural gas to the house, and a propane tank was installed. I requested all work be done to the standards of the Building Code of Washington State. I never saw any plans for the water feature, and was not given the choice to approve its design or cost. I have stones and pavers in my driveway. Anderson Landscaping has the burner element. Mr. A[redacted] has told me there are no plans. I request that the rock in my driveway be removed as it is blocking access to my garden. I need a refund.Mr. A[redacted] has been aware since July of 2016 of my concerns. Today is December 2, 2016
Sincerely,
[redacted]

Complaint: [redacted]
I am rejecting this response because:Response to complaint [redacted]. [redacted] and Anderson Landscaping Mr. A[redacted] has been invited to review the permitting issues with the City of Wenatchee Building Department. The demand letter was based on their evaluation. My home has not passed all of the inspection requirements to be salable.  The City of Wenatchee requires buildings in area designated flood and erosion areas have a soils engineers report. My home is in both.  City code 12.08.170. See also site map. The footings did pass inspection based on civil engineers report. The inspection report discloses that the footings were not visually inspected.  The settling was noted by the City inspector. See enclosed pictures.  The City has no record of inspection of the propane tank and its gas lines. Please submit this to them. I would also like to encourage Mr. A[redacted] take time to meet with the inspector at this time.   The kitchen does require permitting. It has plumbing, water, and electrical components. The subcontractor [redacted] Electric is making arrangements for permit inspection of his work. [redacted] Electric was contacted by Anderson Landscaping in 2016 that the final inspection was due.  Please review RCW.19.27.140, RCW 19.27.095, and RCW 19.27.100 building codes.  I met with Joe A[redacted] in March of 2016. At that meeting he stated he would no longer work on my property. He referred to a text message I had sent to Jesus M[redacted]. Mr. M[redacted] has work for my family for years, and is still working for me. Mr. M[redacted] was the person whom I hired to repair the walkways. Mr. A[redacted] said he had the contractors license and would take over. Mr. M[redacted] was working for Anderson Landscaping at that time. At the March 2016 meeting, I did request  the plans for the fountain. At that time, I was informed that there were no plans. Mr. A[redacted] also revealed to me that he had used some of the stones planned for my use in another project. I had been in connect yearly for 2014 to 2016 requesting plans, budget, and a time to install the feature.  If Anderson Landscaping is amenable to a return of the fountain feature, I will expect a full refund. Per our March meeting, Mr. A[redacted] stated the stone would have increased in value. I contacted [redacted] and the Revdex.com due to the response time from Mr. A[redacted]. The demand letter from my attorney, [redacted] at [redacted] Law, was sent July 11 of 2016. The inspection took place in August 22 of 2016. No time was given for the pavers to be reset. When I did post my review to Angie's List, Mr. A[redacted] response was to suggest he might file a defamation suit. Had my requests been met, my reports would never have been filed. I request the following: Please have Mr. A[redacted] meet with the building inspectors to review their report. Please have permits and inspections completed. Full refund and removal of fountain feature. Thank you. [redacted]
Sincerely,
[redacted]

This is in response to [redacted]’s November 28, 2017 complaint which you forwarded to Anderson Landscaping on November 29, 2017. In her complaint, Ms. [redacted] asserts that “the outdoor kitchen and indoor fireplace were attached to the natural gas spigot of the house.”  This is...

incorrect.  The outdoor kitchen is plumbed to a separate propane tank and is not attached to the natural gas line from the street.  The indoor fireplace is plumbed to the natural gas line from the street and is not connected to the propane tank.  The propane tank serves only the outdoor kitchen. Ms. [redacted] further asserts that “the kitchen itself was never permitted or inspected.  This is a safety issue.  I have a full tank of propane in my yard with no lines attached to anything.  I was charged for it to be hand dug into the garden.  No permits, no inspection, and propane spigots with natural gas feed.”  This is incorrect.  This was previously asserted by Ms. [redacted] in a complaint to the Revdex.com on October 23, 2016 and responded to by Anderson Landscaping.  Anderson Landscaping’s response  is that a mechanical permit was pulled by subcontractor Cashmere Plumbing on February 1, 2013.  The City of Wenatchee noted in its’ records that the gas piping was approved by the City on March 25, 2013 which allowed the piping to be buried.  Anderson Landscaping confirmed with the City that there were no other inspections or approvals needed at that time with respect to mechanical or piping work.  The propane tank is attached to the outdoor kitchen and fully functional.  As noted above it is separate from the natural gas line that is connected to her indoor kitchen and fireplace. Anderson Landscaping believes it has fully responded to and reasonably addressed all of Ms. [redacted]’s complaints raised thus far.  There are no outstanding permitting or inspection issues at this time. Steve D. S[redacted], Attorney at Law