Sweep Solutions

Revdex.com:At this time, I have not been contacted by Sweep Solutions regarding complaint ID [redacted] .Sincerely, [redacted] ***

In February I had Sweep Solutions seal and paint the furnace flue pipe on my roof to stop it from emitting rust onto my roof They guaranteed that they could stop the rust from reappearing I replaced the tiles that had been stained previously, with new tiles and within a month the tiles were stained again I called Sweep Solutions repeated to come back and fix the problem They never responded or returned my calls

Was ripped off by Sweep SolutionsThey contracted to line a chimney and provide a new cleanout doorthey never put the door inPromised to complete it several times and never didTook the money and ran

Revdex.com:At this time, I have not been contacted by Sweep Solutions regarding complaint ID [redacted].Sincerely,[redacted]

Mr Michael A[redacted] took my money and never finished the job. I paid this man, owner of sweep solutions $1,800. He sent his workers the first day on 1/*/16 and once he received his money he never came back. It was one excuse after another and eventually stopped answering his phone.

Review: On 1/**/16, 2 men from this company arrived as scheduled to assess my fireplace and chimney. As I have been unable to use my fireplace for years, and have wasted money on disreputable handymen to fix it, I was encouraged I'd made the right decision by having a company, instead. After convincing me to pay over a thousand dollars in various repairs to my roof/flashing, and perform a chimney sweep, as well as hundred dollars cash for a side job they did not report to their company, the charming young men assured me the damper I ordered- and paid for in advance- would be installed the following weekend and I would finally be able to use my fireplace. Next weekend I canceled my morning plans and awaited their arrival, but they did not show or call to cancel. The cell number I'd been given went to voice mail and the company number as well. I finally got the company on the line that week, and was assured the men would return the following Saturday. Again I waited and again they did not show, call, or answer their phone. I called the company again during the week, and was told their office had been flooded, and was asked to call back. I did, and got another lame story of why they did not come. I was assured the third time, they would show. Guess what - no show again for the third week. Now when I attempt to call, the number is not in service. This is not the first time I have been suckered out of money but I have finally wizened up, and it will not happen again. But that does not help me now. I am raising 4 boys on my own since my husband died in Iraq 10 years ago. I work full time and do my best to provide a good life for them, and this money could well have been spent elsewhere.Desired Settlement: I would very much like a refund of, at a minimum, the purchase price I paid for the damper that was neither delivered or installed. I would also appreciate a referral to someone who will actually help me get the fireplace working, as well as assess the repairs this company stated it completed. If those repairs are found to not be what they were reported as, I would like a full refund for those as well.

Consumer

Response:

At this time, I have not been contacted by Sweep Solutions regarding complaint ID [redacted].Sincerely,[redacted]