Sweet Dreams, LLC

We were first contacted by the customer who said it was not comfortable and wanted to return it and get her money backI told her I could not give her the money back, that someone had slept on it, and for health reasons I could not re sale itI did offer to exchange it within daysWhich is what most of our industry doesThen she called and said it was falling apartAgain I stated we would come out and look at it, and if there was something wrong with it, we would gladly replace itKevin called to set up time and no answerAfter the complaint she called and we agreed that even though it has been over day we will still exchange itShe also said she really wants a twin not a full.No problemShe still has not been in to exchange

We were first contacted by the customer who said it was not comfortable and wanted to return it and get her money back. I told her I could not give her the money back, that someone had slept on it, and for health reasons I could not re sale it. I did offer to exchange it within 60 days. Which is...

what most of our industry does. Then she called and said it was falling apart. Again I stated we would come out and look at it, and if there was something wrong with it, we would gladly replace it. Kevin called to set up time and no answer. After the complaint she called and we agreed that even though it has been over 60 day we will still exchange it. She also said she really wants a twin not a full.No problem. She still has not been in to exchange.