I want to respond to this complaint about the quality of care that we provide to our children is nothing but the best Our teachers attention to detail goes unmatched by a any other early childhood school Our teachers are extremely professional and have the best interest of the children at hand Our policy clearly states that our deposits are non refundable unless we receive written notice with two week window of a child's last day with us I have been in business for years and I have never met a parent like Mrs [redacted] she lacked trust in our school from the very beginning She would scream on the phone to us including myself one day In this conversation I requested that she look for an alternative school for her daughter because it was clear to me she had no trust in us When I asked her to find another school she said she lives on the same street as us and it is extremely convenient for her to send her daughter to us and was way too busy to look for an alternative The day that her daughter fell down the stairs she was notified and the teachers and school nurse tended to her daughter immediately She then brought her daughter to school the next day Why is you feel that unsafe about the care we provided would one bring their child back to school We will not be returning Mrs [redacted] 's deposit it is against our school policy She was refunded the week that she did attend for two days after she left
I want to respond to this complaint about the quality of care that we provide to our children is nothing but the best Our teachers attention to detail goes unmatched by a any other early childhood school Our teachers are extremely professional and have the best interest of the children at hand Our policy clearly states that our deposits are non refundable unless we receive written notice with two week window of a child's last day with us I have been in business for years and I have never met a parent like Mrs [redacted] she lacked trust in our school from the very beginning She would scream on the phone to us including myself one day In this conversation I requested that she look for an alternative school for her daughter because it was clear to me she had no trust in us When I asked her to find another school she said she lives on the same street as us and it is extremely convenient for her to send her daughter to us and was way too busy to look for an alternative The day that her daughter fell down the stairs she was notified and the teachers and school nurse tended to her daughter immediately She then brought her daughter to school the next day Why is you feel that unsafe about the care we provided would one bring their child back to school We will not be returning Mrs [redacted] 's deposit it is against our school policy She was refunded the week that she did attend for two days after she left