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SweetGourmet.com

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SweetGourmet.com Reviews (3)

• May 05, 2023

Not what I ordered
I have ordered several times from them. Today I realized I have been sent 3lb bags instead of the 6lbs bags. Thus has happened for a few orders now...same price but I only get half of what paid for? Of course, no way to get intouch with someone. Thanks for the Not so good customer service! Y'all need to get it together! Very disappointed

No refund
I bought mini gummi bears, they were melted into 1 by the time they arrived. I returned them and NEVER received a refund. I contacted them multiple times with NO response. Scammers!

Review: I ordered a 1.5lb of candy crocodiles for $5.95 plus shipping. I never received them. The delivery number from the post office said it was delivered, but I never received it. I emailed the company and all they wrote back was "this item was delivered june 19". I have written them back a couple times with absolutely no reply at all. The total with shipping for this item was $12.25.Desired Settlement: I would like to get my money back for this item which I never received. I'm not sure whose fault it was. all I know is I am out $12.25 and this company never even tried to help solve this matter. I'm sure this companies online are insured for situations like this and all i'm asking for it my money back. companies do this all the time.

Consumer

Response:

[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]

At this time, I have not been contacted by SweetGourmet.com regarding complaint ID [redacted].

Regards,

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Description: Food Products

Address: PO Box 1180, Doylestown, Pennsylvania, United States, 18901


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