Sweeting Performance Engineering Marketing & Design

I order and paid for a brake booster on 10/27/22. As of 12/13/23 I've yet to receive it. I have several email promising a tracking number and ship date. Plenty of excuses as to why the delay. Buy at your own risk.

Ordered a hydro boost got my Jeep on March1st 2023. After about two weeks I emailed them to inquire about a possible shipping date. I was told ten weeks. That date came and went so I contacted them again. This time I was told 5 more weeks. That date came and went. Emailed them again told them to either ship the booster or cancel the order and refund my money. This time I got no response. Tried to call, couldn’t leave a voicemail. It’s now September 29th and still no response. I have now filled a complaint with the BBB, and will be posting unsatisfactory reviews wherever I can. Hate to say it but so far Sweeting looks like a thief that stole my $826.00.

Placed order October 30 2022 with website saying 30-60 day leadtime. I figured with holidays it might take a little longer. So on February 1 2023 I email asking what is going on. I was told there was a delay with hydro-boost it will be 7 more weeks. So on April 20 2023 I contact again saying 7 weeks have come and gone whats the deal and said if it not shipped by April 28 I would like a refund. I was told order was complete will see email with tracking shortly. So on April 28 I get an email with tracking today is May 2 2023 and its still not shipped. I have contacted my credit card company today to file for a charge back since my item is not shipped . He has very poor business with telling the truth and if you are that busy maybe you need hire someone instead of lieing to people.

Terrible communication! 4-months to get a booster, then said maybe another 30 - 60 days ! SAVE YOURSELF THE GRIEF! TERRIBLE!

Mitch Smith

They take the money when you order and that's about the only contact you will see unless you spam mail them. 8 weeks and only returned one real email all others were canned auto-responses telling me to wait just a little while longer after that they just ignored everything. Finally got them to acknowledge the order was canceled when I disputed the charge on my credit card company. In short, they SUCK. I guess they will call this resolved because the credit card company forced a return...

So I ordered and prepaid for the whole shebang… lines, hoses, master, slave etc… after about 4 months I phoned and emailed. Finally after repeated emails he promised to send it ASAP. Two months later I managed to get a hold of him again. He said he would send the parts in a week. A month later I get a random box of adapters two hoses and the.proportioning valve. I call again. No response to emails or calls. It's been almost a full year!
I even offered to get measurements and help him any way I could very very dissatisfied and really disappointed.

Ordered parts on 4/14/21 Still waiting for parts to arrive always get just another week, worst customer service ever, Do not buy from this company cannot leave zero stars

ordered a brake system part from Sweeting Performance Engineering Manufacturing and Design. Part was sent, slow, seems to be wrong part.
Attempted to contact by phone and immediatly learn that he leaves his answering machine full so you cannot reach anyone. Tried contacting hin by email abd have reciebed no response to multiple attempts.

[redacted] 1704LORELEI DRIVE FORTWASHINGTON, MD301265- Revdex.com Serving San Diego, Orange andImperial Counties Viewridge Ave # San Diego, CA 92123- This response is in regard to my complaintsubmitted on 7/25/9:11:PM against Sweeting Performance EngineeringMarketing & Design, complaint was assigned ID [redacted] This is to advise you of the status of yourcomplaint against the above referenced company Sweeting Performance Engineering Marketing & Design sent you $USD Friday, Aug 01:AM Transaction ID: [redacted] Dear [redacted] , Just thought you'd like to know Sweeting Performance Engineering Marketing & Design sent you $USD Note from Sweeting Performance Engineering Marketing & Design: Here is the refund fees for the Hydro-Boost brake system that you returned Sincerely, PayPal I have resolved my complaint with the abovereferenced company 9/02/ [redacted]

This issue was resolved with the customer,I had done work that they requested, when it was shipped to the address that they provided it returned as undeliverable, and I tried to contact them regarding it over a couple of monthsWhen it was returned after getting the correct address, because
they no longer wanted it, it took me a few days to refund themThey have been refunded, and it is settled. *** SweetingSPEED Manufacturing(Sweeting Performance Engineering Marketing & Design)*** ***www.powerbrakeservice.net***

[redacted]
1704LORELEI DRIVE
FORTWASHINGTON, MD. 20744
text-align: center;">301265-1677
 
Revdex.com Serving San Diego, Orange andImperial Counties
4747 Viewridge Ave #200
San Diego, CA  92123-1688
 
 
This response is in regard to my complaintsubmitted on 7/25/2014 9:11:40 PM against Sweeting Performance EngineeringMarketing & Design, complaint was assigned ID [redacted].
This is to advise you of the status of yourcomplaint against the above referenced company. 

Sweeting Performance Engineering Marketing & Design sent you $476.00 USD


Friday, Aug 8 01:47 AM
 
 
Transaction ID:[redacted]


Dear [redacted],
Just thought you'd like to know Sweeting Performance Engineering Marketing & Design sent you $476.00 USD.

Note from Sweeting Performance Engineering Marketing & Design:
Here is the refund fees for the Hydro-Boost brake system that you returned


 


Sincerely,
PayPal


I have resolved my complaint with the abovereferenced company. 
9/02/2014
[redacted]

Review: Product was returned for a refund on 1/27/15. I have made several attempts to contact Sweeting Performance by phone or email.Desired Settlement: Refund back to my credit card, the number was provided to Sweeting Performance. Or a refund to [redacted] which was also provided to Sweeting performance. The amount $505

Business

Response:

This issue was resolved with the customer,I had done work that they requested, when it was shipped to the address that they provided it returned as undeliverable, and I tried to contact them regarding it over a couple of months. When it was returned after getting the correct address, because they no longer wanted it, it took me a few days to refund them. They have been refunded, and it is settled. [redacted] SweetingSPEED Manufacturing(Sweeting Performance Engineering Marketing & Design)[redacted]www.powerbrakeservice.net[redacted]