Sweetwater Health Education LLC

the alleged incident that Ms***- [redacted] has submitted to your office in the complaint filed 12/30/assigned # [redacted] , did not occur Ms***- [redacted] withdrew from our school due to the fact that she had been involved in an automobile accident and was hospitalized Ms***- [redacted] has never contacted our office since the automobile accident

To Whom It May Concern: After reviewing the recent complaint filed by Darlene S***, We wish to submit our response.The majority of Darlene’s complaints are simply untrue and unprofessionalDarlene enrolled into our Skills Proficiency Course so that she would be able to renew her certificationIf the individual is not employed by a Long Term Care Facility or a similar setting, this course is mandatoryEvery individual receives a recertification form from the State of Hawaii which clearly states what the requirements are for renewal (see attachment)The day of the course, I asked all attendees their Name and their work experience for renewal of their licensePrior to speaking to Darlene, I had been speaking to the other students about their employment and required work hoursWhen I addressed Darlene, I specifically asked her if she had her requirements and she told me that she did and the class was givenAfter a period of time, Darlene called the school and was very upset that she had been denied license renewal by the State of HawaiiShe was told that she was denied because she did not have her required work hoursI explained to her that she was given the information for renewal from the State of Hawaii; as well as before the start of classDarlene phoned more than once demanding a full refund of the class tuitionNo mention was ever made regarding the class itself prior to her letter to the Revdex.com As the owner of the school, I feel that she was given a written explanation of the work requirements by the State of HawaiiIn addition, I personally asked her if she had the required work hoursTherefore a refund was not warrantedWhen I refused her a refund, she became very angry and began issuing threats of legal actionYour review and consideration of this matter is greatly appreciatedPlease let me know if you need any additional InformationThank you again Sincerely,Linda [redacted] -S*CEO| Administrator Owner| Instructor

complaint: [redacted] I am rejecting this response because: Sincerely I ,withdrew from sweet water school due to the fact what I stated in my complaint I was never involved in an automobile accident and was hospitalized . I did contacted sweetwater school and spoke with Susan and told her that I'm withdrew from sweet water after two days because of what happened with Linda and that I'm requesting for my deposit back and that I'll be letting [redacted] like knowing what happened Susan said she needed to talk with Linda and get back with me but they never did to this day 01/07/2016 [redacted] ***- [redacted]

To Whom It May Concern: After reviewing the recent complaint filed by Darlene S[redacted], We wish to submit our response.The majority of Darlene’s complaints are simply untrue and unprofessional. Darlene enrolled into our Skills Proficiency Course so that she would be able to renew her...

certification. If the individual is not employed by a Long Term Care Facility or a similar setting, this course is mandatory. Every individual receives a recertification form from the State of Hawaii which clearly states what the requirements are for renewal (see attachment). The day of the course, I asked all attendees their Name and their work experience for renewal of their license. Prior to speaking to Darlene, I had been speaking to the other students about their employment and required work hours. When I addressed Darlene, I specifically asked her if she had her requirements and she told me that she did and the class was given. After a period of time, Darlene called the school and was very upset that she had been denied license renewal by the State of Hawaii. She was told that she was denied because she did not have her required work hours. I explained to her that she was given the information for renewal from the State of Hawaii; as well as before the start of class. Darlene phoned more than once demanding a full refund of the class tuition. No mention was ever made regarding the class itself prior to her letter to the Revdex.com.                As the owner of the school, I feel that she was given a written explanation of the work requirements by the State of Hawaii. In addition, I personally asked her if she had the required work hours. Therefore a refund was not warranted. When I refused her a refund, she became very angry and began issuing threats of legal action. Your review and consideration of this matter is greatly appreciated. Please let me know if you need any additional Information. Thank you again.         Sincerely,Linda [redacted]-S[redacted]CEO| Administrator Owner| Instructor

the alleged incident that Ms. [redacted]-[redacted] has submitted to  your office in the complaint filed 12/30/2015 assigned # [redacted] , did not occur .   Ms. [redacted]-[redacted]  withdrew from our school due to the fact that she had been involved in an automobile accident and was...

hospitalized .  Ms. [redacted]-[redacted] has never contacted our office since the automobile accident .

complaint: [redacted]
I am rejecting this response because:
Sincerely I ,withdrew from  sweet water school due to the fact what I stated in my complaint I was never involved in an automobile accident and was hospitalized . I did contacted sweetwater school and spoke with Susan and told her that I'm withdrew from sweet water after two days because of what happened with Linda  and that I'm requesting for my deposit back and that I'll be letting [redacted] like knowing what happened Susan said she needed to talk with Linda and get back with me  but they never did to this day 01/07/2016
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