I rented a car from them and the car they gave was a damaged car. There was something underneath the car that was either lose or something and until I was driving locally one could not hear of the noise it made but when you go onto the highway the sound was super loud that the call I was on they could hear it too. It even smelled of something burning. I had asked them to not charge me for that one day because of their lack of professionalism and safety of providing me a car that was unsafe and made me terrified. But they refused to do that. Extremely disappointed.
I was involves in a car accidentWithout my knowledge, the tow truck company called a rental car company at the scene of the accidentSwift Rent a Car showed up at the scene with a rental carThe representative gave me the rental agreement and took my credit card number for incidentalsAfter driving the rental, the vehicle did not feel safeThe brakes had not been serviced, and the passenger seat cushion was not securedI called my insurance company to advise them of this, and they arranged for me to get a different rental carWhen I went to return the rentalkTo Swift Rent a Car, they advised me they would be charging me a $penalty for returning the rental "early"I tried to dispute this chare, but they refused to waive itI confirmed there were no additional charges, and asked for a copy of my receiptI told the representative that I did not authorize them to charge anything to my credit card other than the $"return fee", which the representative acknowledgedI t
This company should have their sales and business practices reviewedI don't know where to start and where to end
When my wife had an accident (she was not at fault) on 8th Feb, the towing company and rent a car appeared (without us even calling them)They make you sign documents on the spot that state if you return the car before days or before the repair of the car, we are liable to pay $
We wanted to return the car on three different occasions as the car smelled off weed, and smoke (we got the smell once the smell of their freshly sprayed air freshner wore off)The owner accused me of smoking in a bid to wash his hands offThis is when one of his employees accepted the smoke smell, but later when his owner confronted he refusedThe claim owner made was, they have a penalty of fining peopleTo that I said, it doesn't matter if they have a penalty or not, if there is a smell then there is a smell
I have kids, at the time months old and yearsMy mont
I was involves in a car accidentWithout my knowledge, the tow truck company called a rental car company at the scene of the accidentSwift Rent a Car showed up at the scene with a rental carThe representative gave me the rental agreement and took my credit card number for incidentalsAfter driving the rental, the vehicle did not feel safeThe brakes had not been serviced, and the passenger seat cushion was not securedI called my insurance company to advise them of this, and they arranged for me to get a different rental carWhen I went to return the rentalkTo Swift Rent a Car, they advised me they would be charging me a $penalty for returning the rental "early"I tried to dispute this chare, but they refused to waive itI confirmed there were no additional charges, and asked for a copy of my receiptI told the representative that I did not authorize them to charge anything to my credit card other than the $"return fee", which the representative acknowledgedI t
This company should have their sales and business practices reviewedI don't know where to start and where to end
When my wife had an accident (she was not at fault) on 8th Feb, the towing company and rent a car appeared (without us even calling them)They make you sign documents on the spot that state if you return the car before days or before the repair of the car, we are liable to pay $
We wanted to return the car on three different occasions as the car smelled off weed, and smoke (we got the smell once the smell of their freshly sprayed air freshner wore off)The owner accused me of smoking in a bid to wash his hands offThis is when one of his employees accepted the smoke smell, but later when his owner confronted he refusedThe claim owner made was, they have a penalty of fining peopleTo that I said, it doesn't matter if they have a penalty or not, if there is a smell then there is a smell
I have kids, at the time months old and yearsMy mont