Swiss Army Brands Inc

Initial Business Response /* (1000, 11, 2015/12/07) */
Dear Consumer,
Thank you for the information you submitted regarding your Swiss Gear productYour claim has been reviewed and it has been determined that the damage to your product will be covered under our warrantyA replacement product
will be sent to you within 3-business daysIt is not necessary to send us your defective productIt should be destroyed
You will receive a shipment acknowledgement with tracking when the replacement item has shippedPlease note, you may need to add a zero in front of the tracking number on the shipment acknowledgementPlease keep the shipment acknowledgement as your proof of purchase for any future warranty claim on the replacement bagPlease feel free to contact us at XXX-XXX-XXXX if we can be of further assistance
Replacement Item: XXXXXXXX