We appreciate the business you have given us over the years Our business processes are set up so that they are streamlined and hassle freeAfter research of your visit and your purchase of the dash mat, we came to the conclusion that we identified several areas where our processes failed due to that realization we have made changes to our customer service ordering process which we feel will be to our customers benefit Again your business has been very much appreciated I do understand that you have choices where you conduct business and I do not take that for granted I understand you have trust in me and gained that over the years and I unfortunately let you down, however rest assure that the trust you have in me was built on my ability to pay attention to my customers needs Thanks for your feedback you've allowed me to continue to do so With sincere gratitude and appreciation Eddie BC***, Jr
We appreciate the business you have given us over the years Our business processes are set up so that they are streamlined and hassle freeAfter research of your visit and your purchase of the dash mat, we came to the conclusion that we identified several areas where our processes failed due to that realization we have made changes to our customer service ordering process which we feel will be to our customers benefit Again your business has been very much appreciated I do understand that you have choices where you conduct business and I do not take that for granted I understand you have trust in me and gained that over the years and I unfortunately let you down, however rest assure that the trust you have in me was built on my ability to pay attention to my customers needs Thanks for your feedback you've allowed me to continue to do so With sincere gratitude and appreciation Eddie BC***, Jr