Mr. [redacted], We do apologize about you experience at Martinez Tire. However, we are glad that the issue was resolved and you picked up your vehicle from our premises on Friday 07/14/2017. We understand this caused an inconvenience on you and your family and did all we could to order the correct...
part for your vehicle. The reason for the delay was due to the fact that the part had to be ordered in, since it was not in stock in San Antonio. Since it was a mistake on our part, we replaced and repaired free of charge. Thank you for understanding. Regards, Martinez Tire Shop Management Team
Mr. [redacted], We do apologize about you experience at Martinez Tire. However, we are glad that the issue was resolved and you picked up your vehicle from our premises on Friday 07/14/2017. We understand this caused an inconvenience on you and your family and did all we could to order the correct...
part for your vehicle. The reason for the delay was due to the fact that the part had to be ordered in, since it was not in stock in San Antonio. Since it was a mistake on our part, we replaced and repaired free of charge. Thank you for understanding. Regards, Martinez Tire Shop Management Team