Sylvan Furniture

Review: on may 3 2013 I bought 6,954.42 in furniture for Sylvan Furniture store in Lewiston in good faith in the purchase was a dinnet set,on may 12 my wife and I went to move the table to put a rug under it and one end came off I got under the table and found that the furniture Co did not put any bolts on that end to hold the top on and on the other end they had put glue to hold it on,I call the Co on may 13 and talk to one of the repair guys he said that they would pick it up and fix it,So after all of this my wife and I decided we did not want a dinnet set that cost 3,920.94 that the top was glued on,We have talk to them 5 times and all they want to do is to glue the top back on,They came to pick it up on june 4 and I ask the pick up guys to take the complete dinnet set one of them call the store and said they could not and gave me the general manager card so I call Rachel Rinard and talked to her I told her the same thing I am telling you and all she would say is that they would fix it,I told her that I had pictures of the glue on the other end and she ask me to email them to her and she would get back to me I did and I have not heard a thing,We would take another set or a refund, would you want a dinnet set that was glued together that cost,3,920.94 [redacted].Desired Settlement: Refund or Replacement

Business

Response: