Sylvia's By the Sea

Hi ***,Thank you for reaching out and for providing this feedbackWithout hearing our customer's thoughts, we are unable to continue to grow and improveAccording to our records, everything was delivered and sign for a couple weeks back so I am going to email you to discuss furtherAs the Head of our Customer Experience Team, I personally apologize that there has been so much back and forth and take full responsibilityI look forward to speaking soon and getting everything resolvedSincerely,Logan

Revdex.com:At this time, my complaint, ID *** regarding Alton Lane, Inchas been resolved
(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,*** ***

Hi ***,I want to start by apologizing for the experience that you describeYou and I worked together through your initial shirt issue and I am so disappointed that your troubles have continuedI know you have worked with a colleague of mine on a resolution since this complaint was postedI
just wanted to let you know we are always here to help if you ever need any tweaks or fine tuning on your suits, and we hope to some day get one last chance to restore your initial faith and excitement.Sincerely,Director of Customer Experience

We're terribly sorry tha* *** *** was unable to combine the *** promotion with a Black Friday/Cyber monday promotion.Attached and highlighted is the text that mentions that the above is forbidden."Not redeemable for cash (unless required by law), Doesn't cover tax or gratuityPromotional
value can't be combined with other offers." *** is a third party partner of Alton Lane and would gladly refund *** *** purchase. We're happy to help in any other way possible, however again, we simply do not allow for customers to combine promotional deals

Hi ***,Thank you for reaching out and for providing this feedbackWithout hearing our customer's thoughts, we are unable to continue to grow and improveAccording to our records, everything was delivered and sign for a couple weeks back so I am going to email you to discuss furtherAs the Head
of our Customer Experience Team, I personally apologize that there has been so much back and forth and take full responsibilityI look forward to speaking soon and getting everything resolved. Sincerely,Logan