Hi [redacted],Thank you for reaching out and for providing this feedback. Without hearing our customer's thoughts, we are unable to continue to grow and improve. According to our records, everything was delivered and sign for a couple weeks back so I am going to email you to discuss further. As the Head...
of our Customer Experience Team, I personally apologize that there has been so much back and forth and take full responsibility. I look forward to speaking soon and getting everything resolved. Sincerely,Logan
We're terribly sorry tha[redacted] was unable to combine the [redacted] promotion with a Black Friday/Cyber monday promotion.Attached and highlighted is the text that mentions that the above is forbidden."Not redeemable for cash (unless required by law), Doesn't cover tax or gratuity. Promotional...
value can't be combined with other offers." [redacted] is a third party partner of Alton Lane and would gladly refund [redacted] purchase. We're happy to help in any other way possible, however again, we simply do not allow for customers to combine promotional deals.
Hi [redacted],Thank you for reaching out and for providing this feedback. Without hearing our customer's thoughts, we are unable to continue to grow and improve. According to our records, everything was delivered and sign for a couple weeks back so I am going to email you to discuss further. As the Head...
of our Customer Experience Team, I personally apologize that there has been so much back and forth and take full responsibility. I look forward to speaking soon and getting everything resolved. Sincerely,Logan
We're terribly sorry tha[redacted] was unable to combine the [redacted] promotion with a Black Friday/Cyber monday promotion.Attached and highlighted is the text that mentions that the above is forbidden."Not redeemable for cash (unless required by law), Doesn't cover tax or gratuity. Promotional...
value can't be combined with other offers." [redacted] is a third party partner of Alton Lane and would gladly refund [redacted] purchase. We're happy to help in any other way possible, however again, we simply do not allow for customers to combine promotional deals.