Symmetry Salon

Review: I Went to Symmetry with a friend to get our first waxing before we went on a big vacation. We were both a little nervous. We soon found out we had reason to be. I was left with nickel size wads of wax on me when I left and the waxing wasn't even completed. The girl who was performing the wax was not the nicest either. She applied the wax multiple times when it was too hot and I even told her but she continued to apply it hot. Then she kept trying to rip the wax off before it was dry and it caused a lot of pain. Also I was charged much more than the website made clear and no one explained to me how they decide what to charge. When I spoke to the owner she would not give me a full refund, explaining that it was my fault the technician couldn't do a good job. I have never been so mortified or degraded in my life.Desired Settlement: I would just like my money back. The owner would only agree to half but I would appreciate a full refund. I'm so upset by the whole experience.

Business

Response:

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