Syner-Chi Day Spa

It is our understanding that all that is required is a statement from us that explains our side of the situation[redacted] came in for her first treatment 10/8/She came back November 19th, with a complaint of her first treatment not working well enoughShe came back a third time with the same complaint and we gave her a complimentary treatment[redacted] began calling and sending emails on December 7th, stating she was unhappy with her treatmentDuring our discussion she hung up on usNext, we sent her an email stating we would be more than happy to give her her money back.We have yet to receive a response.Thank you,SynerChi Med Spa Team

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint.
Regards,
*** ***

It is our understanding that all that is required is a statement from us that explains our side of the situation.[redacted] came in for her first treatment 10/8/2017. She came back November 19th, 2017 with a complaint of her first treatment not working well enough. She came back a third time...

with the same complaint and we gave her a complimentary treatment.[redacted] began calling and sending emails on December 7th, 2017 stating she was unhappy with her treatment. During our discussion she hung up on us. Next, we sent her an email stating we would be more than happy to give her her money back.We have yet to receive a response.Thank you,SynerChi Med Spa Team