Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint Synergy was sending informatoin to an old address: [redacted] Court, Union which I have not resided at this location for over yearsTherefore, I was not nor did I receive information from them until October I contact my insurance company on numerous occassions to resolve but was unsuccessfulIn January 2014, I filed a complaint with the Department of Insurance so [redacted] would review and look into this matter [redacted] did make an error but has repaid most of the expenses to SynergyMy main complaint is Synergy NEVER required me to pay a copayment throughout the 4-years I went there for serviceNow, Synergy is backing dating and wanting me to pay for services form and I feel this is unfair given Synergy has changed their verbal agreement with me Please note I will pay the remaining balance but this is unfair practice on their partThey made a verbal commitment but have changed their stancce and feel this is unaccepted As for threats to Synergy, I have not threatened them but do feel as if I have been harrassed by this institution! Regards, [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.
Synergy was sending informatoin to an old address: [redacted] Court, Union which I...
have not resided at this location for over 5 years. Therefore, I was not nor did I receive information from them until October 2013. I contact my insurance company on numerous occassions to resolve but was unsuccessful. In January 2014, I filed a complaint with the Department of Insurance so [redacted] would review and look into this matter. [redacted] did make an error but has repaid most of the expenses to Synergy. My main complaint is Synergy NEVER required me to pay a copayment throughout the 4-5 years I went there for service. Now, Synergy is backing dating and wanting me to pay for services form 2011 and 2012. I feel this is unfair given Synergy has changed their verbal agreement with me.
Please note I will pay the remaining balance but this is unfair practice on their part. They made a verbal commitment but have changed their stancce and feel this is unaccepted.
As for threats to Synergy, I have not threatened them but do feel as if I have been harrassed by this institution!
Regards,
[redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint Synergy was sending informatoin to an old address: [redacted] Court, Union which I have not resided at this location for over yearsTherefore, I was not nor did I receive information from them until October I contact my insurance company on numerous occassions to resolve but was unsuccessfulIn January 2014, I filed a complaint with the Department of Insurance so [redacted] would review and look into this matter [redacted] did make an error but has repaid most of the expenses to SynergyMy main complaint is Synergy NEVER required me to pay a copayment throughout the 4-years I went there for serviceNow, Synergy is backing dating and wanting me to pay for services form and I feel this is unfair given Synergy has changed their verbal agreement with me Please note I will pay the remaining balance but this is unfair practice on their partThey made a verbal commitment but have changed their stancce and feel this is unaccepted As for threats to Synergy, I have not threatened them but do feel as if I have been harrassed by this institution! Regards, [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.
Synergy was sending informatoin to an old address: [redacted] Court, Union which I...
have not resided at this location for over 5 years. Therefore, I was not nor did I receive information from them until October 2013. I contact my insurance company on numerous occassions to resolve but was unsuccessful. In January 2014, I filed a complaint with the Department of Insurance so [redacted] would review and look into this matter. [redacted] did make an error but has repaid most of the expenses to Synergy. My main complaint is Synergy NEVER required me to pay a copayment throughout the 4-5 years I went there for service. Now, Synergy is backing dating and wanting me to pay for services form 2011 and 2012. I feel this is unfair given Synergy has changed their verbal agreement with me.
Please note I will pay the remaining balance but this is unfair practice on their part. They made a verbal commitment but have changed their stancce and feel this is unaccepted.
As for threats to Synergy, I have not threatened them but do feel as if I have been harrassed by this institution!
Regards,
[redacted]