Synergy Media Ltd

The refund had been issued when the customer requested it, however, we do not control the amount of time that it takes for the fund to appear in our customer accountsThat is up to the banking institution or the card that they used for paymentMore so we offered another item to the customer free of charge because of the their original purchase being out of stockThe transaction detail for the refund are below:Order [redacted] Card detailsMastercard •••• •••• •••• 0974Refunded byMarcus K**Authorization keyre_[redacted] Transaction approvedAmount$18.98Refunded items× Pussy Scout HatGatewayShopify PaymentsStatussuccessTyperefund

The refund had been issued when the customer requested it, however, we do not control the amount of time that it takes for the fund to appear in our customer accounts. That is up to the banking institution or the card that they used for payment. More so we offered another item to the customer free...

of charge because of the their original purchase being out of stock. The transaction detail for the refund are below:Order[redacted]Card detailsMastercard •••• •••• •••• 0974Refunded byMarcus K**Authorization keyre_1[redacted]
[redacted]Transaction approvedAmount$18.98Refunded items1 × Pussy Scout HatGatewayShopify PaymentsStatussuccessTyperefund

Please cancel this complaint.   I finally received the products nearly a month after I had placed the order. Thanks,[redacted]