Phone response, we went there or times as she called and repaired the leaksShe agreed to the amounts to fix the leaks and paid as the work was doneShe is in need of a completely new roof, and the consumer admitted that, but just wanted the leaks addressed at this timeNow she wants $ backI am not refunding, as she agreed to the cost each time
Tim O [redacted] called and explained that he had only done work on the flat roof and the gable roof which is leaking has nothing to do with his workHe had been out times to make repairs on the flat roof but the leaking has nothing with his repairsHe also explained that the price agreed on and paid was $
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.The leak we called him to repair was not resolvedWe did not tell when what Work to preform, he hired him to repair the leakThe approach he took did not resolve anything, that is his failure The leak we needed repaired is still leakingI also have the quote of in writing They returned times, not and it is still not repairedIf they could not do they job, they should not have accepted it Regards, [redacted] ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** *** The repair price and description and inclusion of work was changed every time they showed upFirst time quoted $asked for quote in writing but they showed up to do the work and it cost $to complete.In the first repair April the contractor said I had another year or left on my roof was not that bad - just the vents and valleys should be sealed.I did not get a quote or recommendation for a new roof in April from the contractor. Why would they repair it if I NEEDED a new roof and why would they have not given me a quote for a new roof?I did not discuss a new roof until the Nov repairs were required due to a leaking valley which was supposed to have been fixed in AprilI was in a hard place at the beginning of winter and had no choice but to accept the further repair for what they chargedThey were on the roof minutes.The guy has unfair business practices does not provide written quotes before the work is approved and does not charge sales tax.Whatever
Phone response, we went there 3 or 4 times as she called and repaired the leaks. She agreed to the amounts to fix the leaks and paid as the work was done. She is in need of a completely new roof, and the consumer admitted that, but just wanted the leaks addressed at this time. Now she wants $300...
back. I am not refunding, as she agreed to the cost each time.
Tim O[redacted] called and explained that he had only done work on the flat roof and the gable roof which is leaking has nothing to do with his work. He had been out 5 times to make repairs on the flat roof but the leaking has nothing with his repairs. He also explained that the price agreed on and...
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.The leak we called him to repair was not resolved. We did not tell when what Work to preform, he hired him to repair the leak. The approach he took did not resolve anything, that is his failure. The leak we needed repaired is still leaking. I also have the quote of 750 in writing. They returned 3 times, not 5 and it is still not repaired. If they could not do they job, they should not have accepted it.
Regards,
[redacted]
Phone response, we went there or times as she called and repaired the leaksShe agreed to the amounts to fix the leaks and paid as the work was doneShe is in need of a completely new roof, and the consumer admitted that, but just wanted the leaks addressed at this timeNow she wants $ backI am not refunding, as she agreed to the cost each time
Tim O [redacted] called and explained that he had only done work on the flat roof and the gable roof which is leaking has nothing to do with his workHe had been out times to make repairs on the flat roof but the leaking has nothing with his repairsHe also explained that the price agreed on and paid was $
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.The leak we called him to repair was not resolvedWe did not tell when what Work to preform, he hired him to repair the leakThe approach he took did not resolve anything, that is his failure The leak we needed repaired is still leakingI also have the quote of in writing They returned times, not and it is still not repairedIf they could not do they job, they should not have accepted it Regards, [redacted] ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** *** The repair price and description and inclusion of work was changed every time they showed upFirst time quoted $asked for quote in writing but they showed up to do the work and it cost $to complete.In the first repair April the contractor said I had another year or left on my roof was not that bad - just the vents and valleys should be sealed.I did not get a quote or recommendation for a new roof in April from the contractor. Why would they repair it if I NEEDED a new roof and why would they have not given me a quote for a new roof?I did not discuss a new roof until the Nov repairs were required due to a leaking valley which was supposed to have been fixed in AprilI was in a hard place at the beginning of winter and had no choice but to accept the further repair for what they chargedThey were on the roof minutes.The guy has unfair business practices does not provide written quotes before the work is approved and does not charge sales tax.Whatever
Phone response, we went there 3 or 4 times as she called and repaired the leaks. She agreed to the amounts to fix the leaks and paid as the work was done. She is in need of a completely new roof, and the consumer admitted that, but just wanted the leaks addressed at this time. Now she wants $300...
back. I am not refunding, as she agreed to the cost each time.
Tim O[redacted] called and explained that he had only done work on the flat roof and the gable roof which is leaking has nothing to do with his work. He had been out 5 times to make repairs on the flat roof but the leaking has nothing with his repairs. He also explained that the price agreed on and...
paid was $850.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.The leak we called him to repair was not resolved. We did not tell when what Work to preform, he hired him to repair the leak. The approach he took did not resolve anything, that is his failure. The leak we needed repaired is still leaking. I also have the quote of 750 in writing. They returned 3 times, not 5 and it is still not repaired. If they could not do they job, they should not have accepted it.
Regards,
[redacted]